Senior Site Reliability Engineer

Global Trade Plaza; Brasil; Teletrabalho; USD 60.000 - 120.000; Tempo integral

Resumo da oferta

An innovative technology company is seeking a Senior Site Reliability Engineer to enhance the reliability and performance of their infrastructure. This pivotal role involves hands-on technical work and leadership in reliability initiatives, ensuring operational excellence while navigating complex compliance standards. Join a people-first culture that values growth and drive, and work with global teams on exciting projects. If you're passionate about technology and eager to make an impact, this opportunity is perfect for you.

Serviços

100% remote work

People first culture

Excellent compensation in US Dollars

Hardware setup for working from home

Training allowances

Personal time off (PTO)

Work with global teams

Qualificações

• 5+ years of experience in Site Reliability Engineering or similar roles.
• Strong knowledge of cloud platforms and infrastructure automation.

Responsabilidades

• Develop and maintain automated deployment and validation pipelines.
• Lead efforts to optimize reliability and performance of the SaaS platform.

Conhecimentos

Site Reliability Engineering

DevOps

Scripting (Python, Bash, Ruby)

Infrastructure Automation (Terraform, Ansible, Chef)

Containerization (Docker, Kubernetes)

Cloud Platforms (AWS, GCP, Azure)

Monitoring Tools

CI/CD Tools (Jenkins, GitLab CI, CircleCI)

SQL and NoSQL Databases

Formação académica

Bachelor's degree in Computer Science or Engineering

Equivalent work experience

Ferramentas

Terraform

Ansible

Chef

Docker

Kubernetes

AWS

GCP

Azure

Descrição da oferta de emprego

Launchpad, a people-first technology company, is a leader in North America´s rapidly growing tech sector. Through two solutions, Launchpad supports its clients with digital transformation:

• PaasportTM, our iPaaS solution, streamlines software integration and automates workflows.
• Nearshore Staff Augmentation, our managed IT staffing service, connects top IT talent across various geographical regions, bringing industry expertise to leading clients.

Based in Vancouver, Canada, our operational footprint spans across North and South America, with a second headquarters in Santiago, Chile.

In 2023, our unwavering dedication to innovation garnered recognition as a Deloitte Technology Fast 50 Program Company. Our clientele boasts industry leaders such as Walmart, GM, TIME Magazine, Salesforce, Tableau, Splunk, Bolt.com, Freedom House, and more.

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then we’d love to hear from you.

About the Role

We are seeking a Senior Site Reliability Engineer (SRE) to play a pivotal role in ensuring the reliability, scalability, and performance of our infrastructure. This is a mission-critical role, requiring someone who can address both external product reliability and internal platform demands while contributing strategically to organizational objectives.

You will balance hands-on technical work with leadership in reliability initiatives, driving improvements across our platform and collaborating with stakeholders at all levels. This position is crucial to maintaining operational excellence as we navigate complex compliance standards and evolving business needs.

Responsibilities

• Develop, maintain, and improve our automated deployment, certification, and validation pipelines.
• Define, implement, and monitor service level objectives (SLOs), service level agreements (SLAs), and service level indicators (SLIs).
• Lead efforts to optimize, improve, and maintain the reliability and performance of the SaaS platform.
• Manage third-party services and technologies used to support the SRE discipline.
• Collaborate with senior management and the engineering team to lead SRE initiatives and provide updates.
• Define and implement an observability framework to provide insights into system performance and behavior.
• Implement proactive monitors and alerts to ensure system reliability and performance meet customer expectations.
• Own operational incident management, providing support to related teams and individuals during incident resolution.
• Identify and implement best practices for system reliability, security, scalability, and performance.
• Participate in on-call rotations for system support, troubleshooting, and resolution.
• Conduct post-mortem reviews of incidents, identify root cause, and implement remediation steps.
• Develop and maintain documentation for systems, processes, and procedures.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• Minimum of 5 years of experience in Site Reliability Engineering, DevOps, or similar roles.
• Familiarity with monitoring tools and systems.
• Proficient in scripting languages such as Python, Bash, or Ruby.
• Experience with infrastructure automation tools such as Terraform, Ansible, or Chef.
• Familiarity with containerization technologies like Docker and orchestration tools like Kubernetes.
• Strong knowledge of cloud platforms such as AWS, GCP, or Azure.
• Excellent troubleshooting and analytical skills.
• Strong communication skills and the ability to work effectively within a team.

Nice to Have

• Certifications in AWS, GCP, or Azure.
• Experience with CI/CD tools like Jenkins, GitLab CI, or CircleCI.
• Familiarity with database technologies, both SQL and NoSQL.

Why work for Launchpad?

• 100% remote
• People first culture
• Excellent compensation in US Dollars
• Hardware setup for working from home
• Work with global teams and prominent brands based in North America, Europe, and Asia
• Training allowances
• Personal time off (PTO) for vacations, study leave, personal time, etc.
• ...and more!

At Launchpad, we genuinely care about our people as individuals. If you are looking for a team that values growth, drive, and passion for your craft, if you’re seeking a place to achieve your goals and dreams with fairness and integrity, then you are the future of Launchpad. Launchpad is committed to fostering a diverse and representative workforce and an inclusive work environment where all employees are respected and treated equally.

Are you ready to elevate your career at Launchpad? We want to hear your story! Contact us today.

Apply for this job

* indicates a required field

First Name *

Last Name *

Email *

Phone

Resume/CV *

LinkedIn Profile

What is your current country of residence? * Select...

Please, share your monthly NET salary expectations in USD. *

What is your english level? Your english level will be evaluated during the first interview. * Select...

Please select one of the options based on the following definitions.
None: you may know a few words, but can’t form sentences or carry on a conversation.
Basic: you can form basic sentences, including asking and answering simple questions.
Intermediate: you can handle basic work commands and social phrases, but still need help with more extensive conversations. You can only operate independently in basic conversations.
Advanced: you can have advanced discussions on a wide range of topics about personal life, current events, and technical topics. You may still have a minor accent and may occasionally misspeak or make minor mistakes. Your vocabulary is extensive and can carry on conversations with ease.
Bilingual: you have been raised speaking the language as your native tongue or have been speaking it for so long that you are completely fluent. You have little or no accent.

How many years of experience do you have in a similar role? * Select...