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A technology solutions provider is seeking a skilled ServiceNow Developer & Support Specialist to join their IT team in Brazil. This fully remote role involves the development, customization, and maintenance of the ServiceNow platform, ensuring smooth operations and continual improvement. The ideal candidate will possess strong technical skills, including ServiceNow development and user support, and must demonstrate experience in enhancing IT service management processes through effective troubleshooting and customization of various ServiceNow modules.
JOB TITLE: ServiceNow Developer & Support Specialist LOCATION: LATAM Region (100% Remote)
DURATION: Long term Contract
We are seeking a skilled ServiceNow Developer & Support Specialist to join our IT team. The ideal candidate will be responsible for the development, configuration, customization, and maintenance of the ServiceNow platform. This role combines both development (building and enhancing solutions) and support (troubleshooting, maintenance, and user assistance) to ensure smooth operations and continuous improvement of IT service management processes.
Design, develop, and implement solutions on the ServiceNow platform, including forms, workflows, business rules, client scripts, UI policies, integrations, and custom applications.
Configure and customize ServiceNow modules such as Incident, Service Catalog, Knowledge, CMDB, and ITSM.