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A leading healthcare technology company is seeking a Senior Marketing Operations Lead to optimize the demand generation technology stack while managing automation workflows and integrations with tools like Marketo and Salesforce. The role requires a Bachelor's degree and 3+ years of relevant experience, alongside a strong analytical mindset. This fully remote position offers competitive pay and a comprehensive benefits package.
Job Description:
Join our team as a Senior Marketing Operations Lead at Phreesia! As a Senior Lead,you will be responsible for optimizing and scaling the performance of our demand generation technology stack—most notably Marketo and Salesforce—to power integrated, data-driven marketing programs. While you will contribute to email execution, your primary role is to enable the infrastructure that drives qualified pipeline growth, nurtures leads and supports end-to-end campaign measurement. You will work cross-functionally with stakeholders in Demand Generation, Strategic Marketing, Product Marketing, Content, Design, and Customer Solutions to build automated workflows, campaign processes, and MarTech integrations that support the full buyer journey.
What You'll Do:
Optimize and automate core marketing workflows, including email nurture/drip campaigns, MQL creation and routing, lead scoring, and database enrichment
Build, execute, and measure email campaigns independently or in collaboration with team members across marketing, content, design, and product functions
Act as the technical lead for MarTech integrations, serving as the point-of-contact for any platforms requiring connection to Marketo or Salesforce
Manage and improve segmentation strategies, ensuring accurate audience inclusion/exclusion in email campaigns and building new segmentations to support evolving business needs
Proactively monitor and maintain marketing database health, improving data quality, deliverability, and compliance
Partner with Sales and Revenue Operations to ensure accurate lead handoff, campaign attribution, and funnel tracking
Develop strategic recommendations based on performance data and communicate findings to inform future campaign and systems decisions
Document best practices, establish scalable operational processes, and provide enablement and guidance to internal stakeholders
Continuously evaluate and recommend enhancements to the marketing automation ecosystem to support lead lifecycle, reporting, and personalization goals
What You'll Bring:
Bachelor's degree and 3+ years of hands-on marketing experience with Marketo and Salesforce, including managing system integrations and campaign automation workflows ; experience with MarTech tools beyond Marketo (e.g., Bizible , LeanData , ZoomInfo, etc.) is a plus
Interest in or familiarity with the U.S. healthcare landscape, including the unique needs of providers and specialty care segments
Deep understanding of demand generation operations, including lifecycle stages, MQL criteria, attribution models, and lead scoring
Demonstrated ability to manage marketing data quality and build effective segmentation strategies
Strong analytical mindset with the ability to interpret campaign results and translate them into actionable insights
Excellent communication and project management skills to collaborate across departments and influence best practices
Ability to quickly adapt to new tools, processes, and priorities as team and organizational needs evolv e
Ability to travel up to 15% of the time
Base pay for US is $95,000 - $110,000, depending on qualifications. In addition, Phreesia also offers equity as part of an attractive & comprehensive Total Rewards package . Phreesia is a fully remote company; however, candidates located in ET and CT regions are given priority in the hiring process .
Who We Are:
At Phreesia, we’re looking for smart and passionate people to help drive our mission of creating a better, more engaging healthcare experience. We’re committed to helping healthcare organizations succeed in an ever-evolving landscape by transforming the way healthcare is delivered.Our SaaS platform digitizes appointment check-in and offers tools to engage patients, improve efficiency, optimize staffing, and enhance clinical care.
Phreesia cares about our employees by providing a diverse and dynamic work environment. We’re a five-time winner of Modern Healthcare Magazine’s Best Places to Work in Healthcare award and we’ve been recognized on the Bloomberg Gender Equality Index. We are dedicated to continuously improving our employee experience by launching new programs and initiatives. If you thrive in a culture of recognition, value inclusivity, professional development, and growth opportunities, Phreesia could be a great fit!
Top-rated Employee Benefits:
We strive to provide a diverse and inclusive environment and are an equal opportunity employer.