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Korn Ferry is a global organizational consulting firm. We work with clients to design their organizational structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward, develop and motivate their workforce. And we help professionals navigate and advance their careers.
Headquartered in Los Angeles, our over 10,000 colleagues globally serve clients in more than 50 countries. We offer five core solutions:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership Development
- Rewards and Benefits
No one knows more about aligning talent and organizational strategies than us. With our unique expertise, we can help you release the power of your collective genius and drive superior performance.
At Korn Ferry, we’re passionate about creating a diverse, autonomous, and flexible environment. Having a career at Korn Ferry, talent thrives, and excellence is always recognized and rewarded.
You’ll be empowered to share your ideas and to follow them through. And, because we’re all about taking talent further, you can look forward to exceptional training and development opportunities in every job at Korn Ferry.
OUR PURPOSE: To enable people and organizations to exceed their potential.
OUR VISION: To be the preeminent organizational consultancy.
OUR VALUES:
- Inclusion: We embrace people with different points of view, from all backgrounds. And we think and work as one team.
- Honesty: We say what we mean, and we do what we say. We hold ourselves to the highest standards. And we make it safe for people to speak out when they see something wrong.
- Knowledge: We are insatiably curious, always learning new things. And we actively help our colleagues grow and develop, too, with mentoring and support.
- Performance: We never settle for the status quo. We always strive to be better today than we were yesterday and do our best for our clients, colleagues, and shareholders.
The HR Senior Manager, South America (SAM) will be responsible for management of the end-to-end delivery of HR operational activities to approximately 400 employees across 7 SAM countries, working closely with local HR Business Partners, Administrative Office Managers (AOM’s), Finance and other in-country resources, responsible for the provision of day-to-day support to employees and/or HR activities. The HR Senior Manager, SAM will also be responsible for the line management of the HR Operations/Payroll/Benefits, HR Administrator, SAM and Contracts Administrator, SAM located in Brazil.
KEY RESPONSIBILITIES
The key responsibilities of the HR Senior Manager, SAM, are comprehensive and cover various aspects of HR operations.
- Human Resources Generalist: Managing the entire employee life cycle, overseeing operations communications, developing and implementing HR policies and procedures, and managing the hiring and termination processes across SAM. The role also involves acting as a subject matter expert for maternity, paternity, and adoption queries, supporting the Director of Human Resources, SAM, in employee relations and union agreement implementations, overseeing pre-employment screening, payroll, employee taxes, and communication administration for bonuses, promotions, and salary reviews, managing HR-related invoices, and acting as a point of escalation for complex queries and benefits and compensation implementation.
- Payroll & Benefits: As the subject matter expert for complex employee benefit queries, you will be overseeing the timely completion of the 'Payroll Tracker', supporting the SAM Payroll Team with HR-related queries, managing SAM employee benefits vendors, supporting the Director of Human Resources, SAM, with employee benefit plan participation and renewals, and ensuring new starters are added to, and leavers are removed from, the relevant company benefit schemes.
- Reporting & Audit: You will be responsible for preparing and maintaining business reports, supporting the preparation and delivery of ad-hoc report requests, including internal and external audit reports and data requests.
- HRIS and Compliance: In this role you will be acting as an HCM Initiator for SAM, supporting the HRIS function with new hires and processing leavers, ensuring employee personal information is up to date, supporting system development activities, and managing HR Operations projects with international stakeholders.
- Cross-Functional Partnering: You will be partnering with other internal teams on cross-functional activities across an employee’s life cycle and collaborating with cross-functional teams to ensure process compliance and continuous improvement.
These responsibilities highlight the multifaceted nature of the role, requiring a blend of operational management, strategic planning, and cross-functional collaboration.
PROFESSIONAL EXPERIENCE/QUALIFICATIONS
- 10+ years’ experience in a HR Operations based role at advisor or above level in Brazil plus desired experience with other South American countries management.
- Minimum of advanced English required, and proficient Spanish will be a differentiator.
- Experience of managing a small team / prior individual line management experience
- Management of vendors and outsourced resources
- Business acumen & high client-service orientation
- Situational adaptability and Cultural adaptability
- Tolerance for ambiguity balanced with the ability to organize and shape practical solutions to complex problems
- Communication and community building at all levels
- Detail oriented
- Ability to work in a highly fast-paced environment with constantly changing priorities
EDUCATION
- Bachelors’ or Masters’ degree required
Seniority level
Seniority level
Mid-Senior level
Employment type
Job function
Job function
Human ResourcesIndustries
Business Consulting and Services
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