Senior IT Operations, Corporate IT Engineering and Technology São Paulo Experienced (Team Lead) Corporate IT

SEA Singapore; São Paulo; On-site; BRL 90,000 - 120,000; Full time

Job summary

SEA Singapore is seeking an IT Operations Liaison to collaborate with local business teams and IT partners to understand objectives and IT requirements, ensuring smooth service delivery.

You will monitor operational status, coordinate with stakeholders, and drive improvements. Strong English communication and a background in networks or systems are valued.

Qualifications

• Degree in Computer Science or information technology.
• Minimum 5 years in a similar role.
• Experience developing and enforcing standards, policies, and procedures.
• Project management experience with prioritization and time management.
• Engagement capabilities to manage stakeholders and partners.
• Excellent leadership, communication, and problem-solving skills.
• Strong analytical mindset and ability to multitask in a fast-paced environment.

Responsibilities

• Work closely with local business teams to understand objectives and IT requirements.
• Develop relationships with business partners and external parties.
• Act as liaison between Corporate IT and stakeholders to ensure smooth IT services.
• Dive deep into local IT operations and understand environments.
• Proactively monitor and report on operational status, deliverables, risks, and issues.
• Partner with other teams to drive strategic improvement initiatives and organizational change.

Skills

Stakeholder mgmt

Leadership

Project mgmt

Communication

Analytical thinking

Multitasking

English pro

Education

Bachelor's in CS/IT

Tools

Networking basics

ITIL knowledge

Job description

• WorkcloselywithlocalbusinessteamstounderstandbusinessobjectivesandITrequirements
• Developstrongrelationshipswithbusinesspartnersandotherexternalparties
• ActasaliaisonbetweenCorporateITanddifferentstakeholderstoensuresmoothoperations,supportanddeliveryofITservices
• DivedeepintolocalIToperationsandhaveaprofoundunderstandingoftheirenvironments
• Proactivelymonitorandreportonoperationalstatus,deliverables,risksandissuestoensurebusinessobjectivesareaccomplished
• Partnerwithotherteamstoinitiateandexecutestrategicimprovementinitiativestodriveorganizationalchangemanagement

Requirements

• DegreeinComputerSciencesorinformationtechnology-related.
• Minimum5yearsofrelevantexperienceoperatinginasimilarrole.
• Experiencedevelopingandenforcingstandards,policies,andprocedures
• Projectmanagementexperiencewiththeabilitytoprioritizeandgoodtimemanagement
• Engagementcapabilitiestomanagestakeholderandinternaland/orexternalpartners
• Goodleadershipskillswiththeabilitytocoordinateandcommunicateeffectivelytomanageoperationalactivities
• Resultoriented,withstronganalyticalandproblem-solvingcapabilitiestoensuretheprogressionforoperationalissues/projects
• Abilitytomultitaskinafastpaceenvironmentwithclearstrategicmindsetofprocesses
• Technicalskills/backgroundinnetwork/systemisanaddedadvantage
• AnexcellentcommandofbothspokenandwrittenEnglish.