Senior Data Analyst

Description Ciklum; Brasil; Presencial; BRL 120 000 - 180 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Mental health programs

Udemy license

Company-paid certifications

Paid vacation

Mobility program

Team events

Global impact

Resumo da oferta

Ciklum is seeking a Senior Data Analyst to join our team in Brazil. You will analyze the subscription lifecycle, define metrics, and translate data into actionable recommendations, collaborating with Product, Engineering, Marketing, Design, and Finance.

You’ll build dashboards and support experimentation, focusing on acquisition, engagement, retention, and revenue performance, while ensuring data quality for decision-making across the org.

Qualificações

• 5+ years of experience writing complex SQL.
• 5+ years experience in experimental design and statistical analysis including A/B testing.
• 3+ years experience implementing custom tracking in a Customer Data Platform (e.g., Segment).
• Experience with data visualization tools (Tableau, Looker, Power BI).
• Experience with DBT or ETL environments.
• Experience with analytics tagging tools like Google Analytics/Tag Manager or Amplitude.
• Strong analytical thinking and communication skills.

Responsabilidades

• Define KPIs and metrics with cross-functional teams across the customer lifecycle.
• Design and implement tracking and data models to evaluate product performance.
• Analyze trends to surface growth and retention opportunities.
• Support experiments from hypothesis to post-test insights.
• Build dashboards with Looker or Tableau for diverse stakeholders.
• Present findings clearly using data visualization tools.
• Identify analytical gaps affecting decisions on subscription products.

Conhecimentos

Data analysis

Data processing

Python

Ferramentas

DBT

ETL

Tableau

Looker

Power BI

Google Analytics

Descrição da oferta de emprego

Ciklum is looking for a Senior Data Analyst to join our team in Brazil.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Data Analyst, you'll become a part of a cross-functional development team engineering experience of tomorrow. This role is ideal for an analytical thinker with strong product sense and a deep understanding of the subscription business model. You’ll leverage data to improve customer acquisition, engagement, retention, and revenue performance. As part of the Decision Science team, you will collaborate with cross-functional partners in Product, Engineering, Marketing, Design, and Finance. Your work will focus on analyzing the subscription lifecycle, defining performance metrics, designing experiments, and translating complex data into clear, actionable recommendations. You’ll also help ensure data quality and support the development of dashboards and tools that guide decision-making across the organization.

Responsibilities:

• Partner with Subscription Product, Design, Engineering, and Marketing teams to define KPIs, develop performance metrics, and track the customer lifecycle across acquisition, engagement, retention, and churn
• Collaborate with data engineering teams to design and implement behavior tracking and data models to evaluate subscription product performance
• Proactively conduct analyses to identify key trends and surface growth and retention opportunities across the subscription base
• Support experimentation (e.g., A/B testing), including hypothesis formation, test design, statistical analysis, and post-test insights
• Build and maintain interactive dashboards using BI tools such as Looker or Tableau to present insights to technical and non-technical stakeholders
• Leverage data visualization tools to present findings in a clear, concise, and compelling manner
• Identify and mitigate analytical gaps that impact decision-making related to our suite of subscription products

Requirements:

• We are seeking a Senior Data Analyst to drive insights and strategy for our subscriptions teams
• 5+ years of experience writing complex SQL, including the ability to write production-quality code with little oversight
• 5+ years experience in experimental design and analysis and statistical analysis including A/B testing and other causal inference methods
• 3+ years experience implementing custom tracking and creating best practices in a Customer Data Platform, such as Segment
• Experience with data visualization tools (e.g., Tableau, Looker, Power BI)
• Experience with DBT or ETL environments
• Experience working with client side analytics and tagging tools such as Google Analytics and Google Tag Manager, or Amplitude
• Strong analytical thinking skills with the ability to identify patterns and trends in data
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders
• Experience scripting with python and working with AWS, Databricks
• Experience with subscription businesses in consumer-facing industries (e.g., healthtech, e-commerce, streaming)
• Experience working in a compliance driven domain (HIPAA, PCI or others)
• Strong understanding of the healthcare industry and its evolving landscape (highly preferred)

What’s in it for you?

• Care: your mental and physical health is our priority. We ensure comprehensive company-paid medical insurance and mental health programs, 5 undocumented sick-leave days per year
• Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
• Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
• Long-term employment with 20 working-days paid vacation and local bank holidays
• Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
• Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
• Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

As we expand into Latin America, every Ciklumer is helping to shape our story. Collaborate with seasoned experts and make a global impact backed by two decades of industry leadership.

Explore, empower, engineer with Ciklum!

#LI-VH1

Required Skills

• DATA ANALYSIS
• Data Processing
• Python

Job Info

• Job Identification 4213
• Job Category Data Science and Machine Learning