Senior Customer Solutions Engineer

Google; São Paulo; Presencial; BRL 120.000 - 150.000; Tempo integral

Resumo da oferta

A leading technology company is seeking an experienced professional to join their gTech Professional Services team. The role focuses on providing innovative solutions to enhance customer experience and business goals through technical implementation and collaboration with regional teams. Candidates should have a strong engineering background and experience in database technologies, cloud solutions, and coding in multiple programming languages.

Qualificações

• 6 years of experience coding with languages like Java, C/C++, Python.
• Experience with database technologies and cloud solutions.

Responsabilidades

• Work with regional teams on globally applicable projects.
• Design and scale complex, cross-product customized solutions.

Conhecimentos

Technical Troubleshooting

Collaboration

Problem Solving

Formação académica

Bachelor's degree in Engineering

Master's degree in Engineering

Ferramentas

SQL

NoSQL

Linux

Unix

Windows

Descrição da oferta de emprego

Apply

Please submit your resume in English - we can only consider applications submitted in this language.

Minimum qualifications:

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting and managing internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience in an investigative role such as business intelligence, data analytics, or statistics.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience using machine learning and building solutions.
• Experience working with systems (e.g., Linux, Unix, Windows).
• Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities. Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities:

• Work with regional teams on globally applicable projects and initiatives, collaborating with solutions architects to accelerate the identification and development of solutions globally.
• Proactively identify and build a series of solutions and best practices at a global level for Google Customer Solutions (GCS) customers.
• Leverage engineering skills to design and scale complex, cross-product customized solutions for global rollout.
• Collect requirements, provide guidance, best practices, and innovative solutions to apply ad products and technologies to achieve customer and business goals.
• Experiment with new technologies to develop solutions where existing Google products cannot help.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions, or any other legally protected basis. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

Google is a global company, and to facilitate efficient collaboration and communication worldwide, English proficiency is required for all roles unless otherwise specified in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.