Senior Customer Solutions Engineer

Google Inc.; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company is seeking a skilled professional to join their gTech Professional Services team. The role involves collaborating on global projects, developing innovative solutions, and leveraging engineering skills to enhance customer experiences. Candidates should possess strong technical abilities, a relevant degree, and significant experience in programming and cloud technologies. This position offers the opportunity to work in a dynamic environment focused on delivering tailored solutions to top clients.

Qualificações

• 6 years of experience coding with languages like Java, C/C++, Python.
• Experience with cloud technologies and machine learning.

Responsabilidades

• Work with regional teams on global projects and initiatives.
• Gather requirements and provide innovative solutions for ad products.

Conhecimentos

Technical Troubleshooting

Collaboration

Formação académica

Bachelor’s degree in Engineering

Master’s degree in Engineering

Ferramentas

SQL

NoSQL

Linux

Unix

Windows

Descrição da oferta de emprego

Apply

info_outline

info_outline X Info Please submit your resume in English - we can only consider applications submitted in this language.

Please submit your resume in English - we can only consider applications submitted in this language.

• Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
• 6 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
• Experience in technical troubleshooting, and managing internal/external partners or customers.

Preferred qualifications:

• Master’s degree in Engineering, Computer Science, Business, or a related field.
• Experience in an investigative role such as business intelligence, data analytics, or statistics.
• Experience working with database technologies (e.g., SQL, NoSQL).
• Experience using machine learning and building solutions.
• Experience working with systems (e.g., Linux, Unix, Windows).
• Experience with cloud technologies such as architecting, developing, or maintaining cloud solutions in virtualized environments or cloud data engineering.

About the job

gTech’s Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

Responsibilities

• Work with regional teams on globally applicable projects and initiatives. Collaborate with solutions architects to accelerate the identification and development of solutions globally.
• Proactively identify and develop solutions and best practices at a global level for Google Customer Solutions (GCS) customers.
• Leverage engineering skills to design and scale complex, cross-product customized solutions for global rollout.
• Gather requirements, provide guidance, best practices, and innovative solutions to apply ad products and technologies, driving customer and business goals.
• Experiment with new technologies to develop solutions where existing Google products cannot help.

Google is proud to be an equal opportunity employer. We are committed to building a diverse workforce, creating a culture of belonging, and providing equal employment opportunities regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related conditions, or any other legally protected basis. See Google's EEO Policy and related resources for more information.

As a global company, English proficiency is required for all roles unless otherwise specified.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization. Google is not responsible for fees related to unsolicited resumes.