Senior Claims Advocate – Construction & Natural Resources, Asia

Willis Towers Watson; São Paulo; Presencial; BRL 120.000 - 180.000; Tempo integral

Resumo da oferta

An established industry player seeks a Senior Claims Advocate to lead claims services for construction and natural resources. In this dynamic role, you will manage complex negotiations, provide strategic claims advocacy, and support local claims teams to maximize results. Your expertise will drive revenue growth and improve claims management efficiency. Join a collaborative environment where your skills will make a significant impact on client success and operational excellence. If you have a passion for advocacy and a strong background in insurance claims, this is the perfect opportunity for you.

Qualificações

• 10+ years of experience in insurance claims in construction or natural resources.
• Strong negotiation and client advocacy skills are essential.

Responsabilidades

• Lead complex negotiations with insurers to optimize claim outcomes.
• Support claims management and provide training to colleagues.

Conhecimentos

Insurance Claims Management

Negotiation Skills

Client Advocacy

Communication Skills

Interpersonal Skills

Account Management

Formação académica

Bachelor's Degree

Ferramentas

Claims Management Software

Descrição da oferta de emprego

Description

The Role

From day one, you will have opportunities to lead the claims services group in support of our construction and natural resources businesses and provide strategic and technical coverage advice to our most valuable clients to help them manage their claims and risk. You will also support our local, in-country claims teams in providing advocacy and related claims and advisory services to assist them in achieving maximum results across their portfolio of pending claims and to monetize those services wherever possible. You will also assist the Head of Claims in the region in the administrative, operation and management of the WTW Asia Claims Group.

As Senior Claims Advocate – Construction & Natural Resources, Asia, your key responsibility will be to provide claims advocacy, claims strategy, claims resolution and risk advisory services to our construction and natural resources clients across the region to assist them in optimizing the results they achieve under their insurance programs.

You’ll be working on real client claims performing the following tasks:

• Managing and/or supervising complex negotiations with insurers to ensure the optimization of claim outcomes for our clients in an efficient manner.
• Assisting in construction and natural resources claims management, providing leadership to the claims group and assisting colleagues with training.
• Participating in the construction and natural resources claims element of tender and RFP responses for major clients and prospects.
• Promoting revenue growth for claims advocacy and advisory services for the construction and natural resources claims groups and working towards revenue targets.
• Maintaining and developing strong relationships with regional and country advocacy and claims management teams to drive claims operations changes within WTW.
• Contributing to improve claims management and operations efficiency across the region.
• Reporting on claims results, trends and issues to the regional Head of Claims and senior/global management where appropriate.

Qualifications

The Requirements

We are looking for a highly driven individual with solid technical experience and interpersonal skills. A colleague looking to join a growing and dynamic organization. This includes the following:

• Bachelor's degree or equivalent in any discipline
• Holds BCP and ComGI, or relevant certifications
• Minimum 10 years of experience in insurance claims across the construction or natural resources lines of business (but preferably both).
• Possess solid insurance brokerage (or related insurance claims/legal), account management, servicing and sales skills.
• Experience working with large, corporate or multinational accounts is beneficial.
• Driving a culture that promotes excellence, collaboration and client service.
• Proven ability to be responsive to a broad range of stakeholders.
• Ability to effectively advocate on behalf of clients and advise them on all aspects of insurance coverage and claims.
• Highly effective communicator (written, verbal, presentation, training).
• Established strong relationships with customers, insurers and intermediaries.
• Demonstrates an excellent grasp of trends and developments in claims, ability to identify trends and loss causes, along with insurance solutions for these risks to clients in the construction and natural resources sectors.
• Proven record of advocacy and monetization of these and related claims services.

Equal Opportunity Employer