Senior Account Manager – Revenue Growth & Retention Focus

Growth Troops; São Paulo; Teletrabalho; USD 60.000 - 90.000; Tempo integral

Resumo da oferta

A leading company in AI-driven business tools is seeking a Senior Account Manager focused on client retention and growth. This full-time remote position requires significant experience in managing B2B accounts and offers the opportunity to impact revenue directly through relationship management and consultative planning.

Serviços

Work remotely with global teammates

Impact revenue and client satisfaction

Join a well-funded company

Qualificações

• 3–5+ years of experience in account management or client success.
• Proven track record of growing revenue in B2B accounts.
• Strong organizational and consultative planning skills.

Responsabilidades

• Own retention and expansion outcomes for strategic client accounts.
• Deliver quarterly business reviews and consultative planning sessions.
• Spot churn risks early and implement proactive strategies.

Conhecimentos

Customer relationship management

Data-driven decision making

Presentation skills

Client needs assessment

Ferramentas

CRM systems

AI tools

Workflow automation tools

Descrição da oferta de emprego

Senior Account Manager – Revenue Growth & Retention Focus

Remote (US Time Zones Preferred) | Full-Time

Retention-driven. Expansion-minded. Client-obsessed.

We’re hiring a Senior Account Manager to focus on growing and retaining key customer relationships. You’ll work directly with high-value accounts to ensure they’re successful with our platform—and identify new ways to expand usage and drive revenue.

If you're a commercially savvy relationship manager with a passion for AI tools and automation, this role will give you the chance to make a direct impact on customer lifetime value.

What You’ll Do

• Own retention and expansion outcomes for strategic client accounts

• Build a deep understanding of client goals, product fit, and usage patterns

• Spot churn risks early and implement proactive retention strategies

• Collaborate with Sales on growth opportunities within your book of business

• Deliver quarterly business reviews and consultative planning sessions

• Maintain meticulous notes and forecast health in CRM systems

What You Bring

• 3–5+ years of experience in AM, client success, or solution delivery

• A track record of growing revenue within existing B2B accounts

• Skilled at uncovering customer needs and turning them into expansion plans

• Organized and data-driven with strong presentation skills

• Experience with SaaS, AI tools, or workflow automation is a big plus

Why Join Us

• Join a well-funded company at the forefront of AI-driven business tools

• Own outcomes that directly impact revenue and client satisfaction

• Work remotely with global teammates who value ownership and autonomy

• Build lasting partnerships with companies transforming how they work