Salesforce Technical Architect

EPAM Systems; Brasil; Remote; BRL 240,000 - 360,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off and sick leave

Upskilling, reskilling and cert.

LinkedIn Learning access

Global career opportunities

Job summary

EPAM Systems is seeking a seasoned Salesforce Technical Architect to act as the technical authority across Sales Cloud, Service Cloud, and Experience Cloud. You will prioritize backlog items, remediate legacy customizations, and drive a strategic transition from an incumbent vendor.

The role requires deep Salesforce expertise, ability to translate business goals into a target-state architecture, and the skill to present plans to executives while mentoring developers and aligning with enterprise

Qualifications

• 8+ years of hands-on Salesforce experience including architecture roles.
• Experience owning and prioritizing an existing backlog of enhancements/defects.
• Experience with vendor transitions or managed services takeovers and due diligence.
• Deep expertise in Apex, LWC, Flow, SOQL/SOSL and Salesforce security model.
• Integration experience with REST/SOAP APIs and middleware tools.
• Ability to produce roadmaps and architecture documents for executives.
• Familiarity with CI/CD and deployment tools such as Copado, Gearset, SFDX/Git.
• Strong stakeholder management and fluent English (B2+/C1).

Responsibilities

• Triage and prioritize defects/enhancements; remediate legacy customizations.
• Define target-state architecture and phased roadmaps balancing quick wins and modernization.
• Lead technical knowledge transfer and cutover/hypercare plans with vendors.
• Own data model, security model, and integrations; review code for standards.
• Mentor developers and consultants across engagements.

Skills

Salesforce architecture

Backlog management

Apex

LWC

Flow

SOQL/SOSL

Security model

Integration/API

CI/CD tooling

English proficiency

Education

Salesforce Architect certification (Application/System)

Platform Developer II certification

Tools

MuleSoft

Dell Boomi

Copado

Gearset

SFDX/Git

Job description

We are seeking an experienced Salesforce Technical Architect to serve as the technical authority for a multi-cloud environment spanning Sales Cloud, Service Cloud, and Experience Cloud. This role combines clearing an existing backlog, advising on strategic platform roadmap, and leading the technical transition of a managed services engagement from an incumbent vendor.ResponsibilitiesTriage and prioritize existing defects/enhancements; remediate legacy customizations (deprecated Process Builder/Workflow, CRUD/FLS anti-patterns) by migrating to modern Flow/Apex patterns; drive root cause analysis to prevent recurring issuesAct as trusted advisor translating business goals into a target-state architecture; define a phased roadmap balancing quick wins with modernization; favor native/OOTB capabilities over custom code; present architecture decisions to executive stakeholdersLead technical knowledge transfer from the incumbent vendor (codebase/documentation discovery where gaps exist); define cutover plans and hypercare support; establish managed services processes (ticket intake, SLA triage, release management)Own design decisions across data model, security model, and integrations (REST/SOAP, middleware); review code for standards adherence; mentor developers and consultantsRequirements8+ years of hands-on Salesforce experience, including architecture roles across Sales, Service, and Experience CloudProven experience owning and prioritizing an existing backlog of enhancements/defectsExperience with vendor transitions or managed services takeovers, including technical due diligence under limited documentationDeep expertise in Apex, LWC, Flow, SOQL/SOSL, and the Salesforce security modelIntegration experience (MuleSoft, Dell Boomi, or similar; REST/SOAP APIs)Ability to produce roadmaps and architecture documents, and present to executive audiencesFamiliarity with CI/CD and deployment tooling (Copado, Gearset, SFDX/Git)Strong stakeholder management skillsFluency in English, with a minimum B2+/C1 level for effective communicationNice to haveSalesforce Application/System Architect or Platform Developer II certificationExperience with CPQ, Field Service, or Revenue CloudContact center architecture (Omni-Channel, CTI)Regulated industry or multi-org consolidation experienceWe offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedInEPAM is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, protected veteran status, or any other characteristic protected by applicable law.