SALESFORCE ADMINISTRATOR III

Sourcehub; Brasil; Remote; BRL 144,000 - 288,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Meal allowance (BRL 40/day)

TotalPass

Remote work model

PPR

Job summary

SourceHub, a Salesforce-focused SSC for ScanSource Group, seeks a Senior Salesforce Administrator to govern and optimize the Salesforce platform across clouds, implement flows, and manage integrations. You will collaborate with stakeholders in the United States and global teams, ensuring an efficient user experience.

The role requires fluent English, strong reporting skills, and the ability to drive upgrades and governance with a focus on security and scalability.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Systems Analysis, Engineering, or related field.
• Fluent English with US-based leadership communication.
• Strong experience with Salesforce configuration, administration, and governance.
• Advanced knowledge of Salesforce Flows.
• Experience with Apex, SOQL, and API integrations.
• Salesforce security and access management.
• Experience creating reports and dashboards.
• Excellent analytical and communication skills.
• Ability to manage multiple priorities in a dynamic environment.

Responsibilities

• Administer, configure, and optimize Salesforce across multiple clouds.
• Design and maintain advanced Flows and automation.
• Manage user access, profiles, permission sets, and security.
• Support API-based integrations with other systems.
• Create and maintain reports, dashboards, and metrics.
• Conduct requirements sessions with stakeholders.
• Evaluate third-party apps within Salesforce ecosystem.
• Support upgrades and continuous improvement initiatives.
• Develop and maintain documentation.
• Provide training and end-user support.
• Ensure governance and best practices.

Skills

Fluent English

Salesforce governance

Advanced Salesforce Flows

Apex

SOQL

API integrations

Reports & dashboards

Analytical skills

Communication

Multitasking

Education

Bachelor's degree in IT/CS/Eng/related

Tools

Salesforce

Apex

SOQL

Job description

Job description

About the Company
SourceHub operates as a Shared Services Center (SSC) for the ScanSource Group, a U.S.-based multinational company founded in 1992 and headquartered in Greenville, South Carolina. ScanSource specializes in the distribution of global technology products and services from leading partners such as Microsoft, Dell, HP, Intel, and Lenovo, delivering innovation and support that drive our customers' digital transformation.
As SourceHub, we are responsible for delivering Finance and Accounting, Human Resources, Information Technology, Procurement and Supply Chain, Legal and Compliance, and general administrative services with efficiency and quality.

We are seeking a Senior Salesforce Administrator to join our global team and support the continuous evolution of our Salesforce platform. This professional will play a key role in the administration, optimization, governance, and integration of Salesforce solutions, ensuring alignment with business objectives and delivering an efficient user experience across multiple areas of the organization. The position requires close collaboration with stakeholders in the United States and other global teams, making fluent English essential for meetings, daily communication, and reporting activities.

Main responsibilities

• Administer, configure, and optimize the Salesforce platform across multiple clouds.
• Design, implement, and maintain advanced Salesforce Flows and automation solutions.
• Manage user access, profiles, permission sets, and platform security.
• Support and maintain API-based integrations between Salesforce and other enterprise systems.
• Create and maintain reports, dashboards, and performance metrics.
• Conduct requirements gathering sessions with business stakeholders to identify needs and improvement opportunities.
• Evaluate and recommend third-party applications and solutions within the Salesforce ecosystem.
• Support platform upgrades, continuous improvements, and technology enhancement initiatives.
• Develop and maintain technical and functional documentation.
• Provide training and support to end users.
• Ensure adherence to Salesforce governance, compliance standards, and best practices.
• Collaborate with cross-functional teams to align platform capabilities with strategic business objectives.

Requirements and skills

• Bachelor's degree in Information Technology, Computer Science, Systems Analysis, Engineering, or a related field.
• Fluent English, with the ability to actively participate in meetings and communicate effectively with U.S.-based leadership.
• Strong experience with Salesforce platform configuration, administration, and governance.
• Advanced knowledge of Salesforce Flows.
• Experience with Apex, SOQL, and API integrations.
• Knowledge of Salesforce platform security and access management.
• Experience creating reports and dashboards.
• Excellent analytical, communication, and problem-solving skills.
• Ability to manage multiple priorities in a dynamic and fast-paced environment.

Additional information

• Employment under CLT regime (Brazil).
• Competitive salary, aligned with current market standards.
• Meal and/or food allowance (BRL 40.00 per business day).
• Health insurance plan.
• Dental insurance plan.
• TotalPass.
• Remote work model.
• Work schedule: Monday through Friday, from 09:00 AM to 7:00 PM (Brazil time).
• Annual Profit-Sharing Program (PPR), based on performance and goal achievement.
• Birthday Day Off.
• Life insurance.