Sales Ops Program Manager, NSR Leads & Sales Operations

Amazon; São Paulo; Presencial; BRL 180.000 - 240.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Descripción de la vacante

Amazon Servicos de Varejo do Brasil Ltda. seeks an experienced Sales Operations Program Manager to drive cross-functional programs across the NSR portfolio in Brazil. You will coordinate engineers, analysts, and Sales leadership from idea to launch, using data and A/B tests to prove impact and guide decisions.

You will work with Account Managers and senior stakeholders to define scope, milestones, and roadmaps, while establishing reporting and delivery best practices to move the business forward.

Formación

• Bachelor's degree required.
• Advanced Excel and SQL proficiency.
• Experience defining program requirements using data and metrics.
• Experience in program or project management.
• Experience cross-functionally with tech and non-tech teams.
• Experience implementing data-driven process improvements.

Responsabilidades

• Own end-to-end delivery of small-to-medium cross-functional programs across the NSR product and automation portfolio, from requirements through launch and stabilization.
• Define scope, success metrics, milestones, and roadmaps in collaboration with Account Managers and Sales leadership.
• Coordinate automation engineers, business analysts, and partner teams to drive alignment and remove blockers.
• Design and run A/B tests and data mechanisms to measure impact and inform go/no-go decisions.
• Establish reporting and delivery best practices; communicate status to senior leadership.

Conocimientos

Advanced Excel

SQL

Program management

Cross-functional collaboration

Data-driven improvements

Educación

Bachelor's degree

Descripción del empleo

Description

Do you want to build the tools and mechanisms that reshape how Amazon recruits and grows new sellers in Brazil? The BR New Seller Recruitment (NSR) Sales Operations team turns manual, time-consuming Sales routines into scalable products, automations, and data mechanisms. As Sales Ops Program Manager, you will own the delivery of high-impact programs across our portfolio-driven lead prioritization, and WBR/MBR reporting platforms — coordinating engineers, analysts, and Sales leadership from idea to launch. You will work backwards from Account Managers' needs, run A/B tests to prove impact, and turn results into decisions that move the business.

Key job responsibilities

• Own end-to-end delivery of small-to-medium cross-functional programs across the NSR product and automation portfolio, from requirements through launch and stabilization.
• Work backwards from Account Managers, Sales leadership, and internal stakeholders to define scope, success metrics, milestones, and roadmaps.
• Coordinate automation engineers, business analysts, and partner teams (BI, Registration, Marketing, Leads), driving alignment and removing blockers.
• Design and run A/B tests and data mechanisms to measure impact (e.g., pipeline-to-launch conversion, cycle-time reduction) and translate results into go/no-go and expansion decisions.
• Establish reporting, risk management, and delivery best practices; communicate status and trade-offs clearly to stakeholders up to senior leadership.

About The Team

We are the BR New Seller Recruitment (NSR) Sales Operations team. Our mission is to make Sales teams faster and smarter by replacing manual routines with products, automations, and data mechanisms. We are a builder-minded group who ship fast, test with real users, and measure impact obsessively. We work closely with Sales leadership, BI, Marketing, and Registration to turn ideas into tools that move the business for 3P sellers in Brazil.

Basic Qualifications

• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements
• Experience in program or project management
• Experience working cross functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics

Preferred Qualifications

• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Experience in driving end to end delivery, and communicating results to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

Amazon Servicos de Varejo do Brasil Ltda.

Job ID: A10560432