Sales Ops Analyst

Digibee enables organizations to build flexible, highly scalable integration architecture. Founded in São Paulo, Brazil, in 2017 and headquartered in Weston, Florida, our team is widely distributed throughout the Americas. In May of 2023, Digibee closed a Series B funding round of $60 million that is intended to drive our expansion in the United States.

The Digibee Integration Platform allows enterprises to compete and excel in today’s rapidly changing digital environment. Digibee is the preferred iPaaS for 250+ corporate customers, including Accenture, B3, Carrefour, Itaú, Johnson Brothers, Payless, Santander and others.

Integration is our Foundation. Everything is connected. Humanly, socially, and technologically – we rely on complex networks and ecosystems to live our lives. Digibee is one small part of this, building bridges with people, processes, and technology to help our customers unlock their true potential.

About the role

This Sales Operations Analyst position is responsible for ensuring the marketing and sales team are executing their processes according to the most efficient methodologies and policies. Through the KPIs tracking, process monitoring, tools management, and Deal Desk support it’s expected that this position contributes to the revenue growth and constant improvement of the process of the GTM team. As a key partner in sales leadership, marketing, and finance, you will play an essential role in scaling our sales organization.

Responsibilities

• Deal Desk support
• Support the sales team in quotes generation and approvals for special terms and cases.
• Ensure the sales team is following the internal and best negotiation policies.
• Data Integrity and tech stack management
• Ensure the data integrity of the information provided by the GTM team in all our platforms.
• Execute the best practices for GTM tech stack utilization from the GTM team.
• Continuously contribute to the documentation update and ensure it's accessible to all accountable stakeholders across the company.
• Develop Revenue KPIs analysis, reports and dashboards in order to identify gaps and the revenue generation process.
• Collaborate with the GTM team in order to implement the optimization of the team processes and workflows, ensuring continuous improvement and ensuring best market practices.
• Demand Generation Projects
• Participate on the implementation of strategical projects of demand generation for inbound, outbound, and ABM initiatives with different stakeholders.
• Support ABM strategies through tech stack to monitor key accounts activities and metrics.

Requirements

• 1+ years of experience in Ops areas (Marketing, Sales, Revenue).
• Proficiency with CRM software (Salesforce preferred) and experience with sales analytics and reporting tools.
• Strong analytical and problem-solving skills, with an ability to interpret data and generate actionable insights.
• Excellent communication and interpersonal skills, with the ability to work cross-functionally.
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• High attention to detail and organizational skills.
• Advanced English.

Nice to have

• Experience in SaaS or technology industries.
• Familiarity with BI tools (e.g., Looker) and/or SQL.
• Familiarity with CRMs (Salesforce and/or HubSpot).
• Knowledge of sales methodologies (e.g., SPICED, MEDDIC, SPIN Selling).

Our perks and benefits

• Health care and Odonto Plan.
• R$ 1.200,00/month on Caju card (for food and meal allowance, mobility, home office supplies, culture, health, and education).
• Life insurance.
• Child care assistance.
• Gympass.
• English course: we have a partnership for group classes for R$100 monthly.
• Equity Program (RSUs).

Our culture

We believe in a highly collaborative work environment in order to foster constant development and exchange between teams. We encourage learning, sharing knowledge, and using new technologies to create disruptive ideas - we want to create something great together!

At Digibee, we know it's our people who make the difference. We embrace and value diversity and are dedicated to encouraging a supportive and respectful culture in our community.

We are interested in every qualified candidate eligible to work remotely in the country where this job posting is located. However, we are not able to sponsor visas for this position.

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