Sales Manager

Responsible for the sale of Global Payments Solution for HSBC customers and prospects companies, both for local and regional/global deals, ensuring strict compliance with Group standards and a high level of customer satisfaction.

Responsibilities:

1. Contribute to meeting the area's objectives in terms of revenue volume, new clients, cross-selling, and profitability, accelerating time to revenue.
2. Ensure compliance with sales and service quality objectives to meet the needs of companies and strengthen the retention of existing businesses.
3. Implement regional/global planning tools to properly track deals and understand the company's needs (i.e., CME and CMP).
4. Actively participate in regional/global deals to generate new clients or strengthen relationships with current ones.
5. Respond to and monitor compliance with regional RFIs/RFPs.
6. Maintain relationships with key colleagues at the main banks in the market.
7. Coordinate and conduct monthly meetings/calls with internal stakeholders to monitor compliance with sales objectives, detect deviations, and propose corrective actions.
8. Ensure strict compliance with group standards in business management.
9. Evaluate regional best practices in sales and customer service and adapt them to the industry.
10. Develop and lead an integrated team with the goal of providing excellent internal and external customer service.