* Sales Leader - Part Time

Kirkland's; Região Geográfica Intermediária de Cascavel; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Join a forward-thinking company as a Sales Leader, where your passion for customer service and strong product knowledge will shine. In this dynamic role, you'll lead a team dedicated to creating exceptional shopping experiences, both in-store and online. Your ability to engage with customers and foster a culture of selling will directly contribute to store profitability. As a brand ambassador, you'll embody the company's values while guiding your team to success. If you're energetic, results-oriented, and ready to make an impact, this is the perfect opportunity for you to grow and thrive in a vibrant retail environment.

Qualificações

• 1+ year management experience in retail or service industry preferred.
• Strong communication skills and customer selling experience required.

Responsabilidades

• Leads and supports customer selling in both in-store and online experiences.
• Educates customers on loyalty programs and current promotions.

Conhecimentos

Customer Selling Experience

Strong Communication Skills

Interpersonal Savvy

Team Leadership

Time Management

Flexibility

Formação académica

High School Diploma or GED

College Degree (Preferred)

Descrição da oferta de emprego

Overview

The Sales Leader is customer obsessed with strong product knowledge and visual presentation skills. Implements and follows the store business plans and ensures operational processes are executed through collaboration with the Store Manager and team. Serves as a role model and provides guidance to the team in presenting excellent customer behaviors to maximize sales. This position requires a high level of comfort in building rapport through customer and team interactions.

Responsibilities

• Leads, supports and values customer selling in both the in store and online (ship to store) shopping experience.
• Leads and supports a customer obsessed culture that prioritizes selling behaviors by proactively Greeting, Re-engaging, Educating, Adding on and Thanking each customer.
• Understands your role in sales growth and how you contribute and impact store profitability.
• Has interpersonal savvy to read cues and respond appropriately to every customer to create an exceptional in store experience.
• Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket.
• Supports the company by being a brand ambassador at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal.
• Leads by example, supports, and holds team accountable to all company policies and procedures.
• Executes Manager on Duty (MOD) job responsibilities such as, but not limited to: opening/closing procedures, team supervision, figure eights, etc.
• Assists in freight processing, maintaining an organized stockroom, the execution of merchandise presentation directives, pricing and the accuracy of inventory levels.
• Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit.
• Performs other duties as needed.

Qualifications

• High School Diploma or GED; college preferred.
• Minimum 1 year management experience in a retail or service industry preferred.
• Strong communication skills and customer selling experience required.
• Energetic, people and results oriented, competitive with a drive to succeed.
• Valid Driver's license.
• Ability to handle and transport company funds to the bank location designated by Kirkland’s. Transportation of company funds will be conducted in a manner that does not place the funds in a vehicle with any non-Kirkland’s employee.
• Ability to effectively communicate both written and verbally.
• Ability to work weekends, holidays, and evenings.
• Ability to read and interpret company directives, handbook, and manuals.
• Ability to work a flexible schedule to meet the business needs of the store.
• Ability to work independently as well as part of a team.
• Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product.
• Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags.
• Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers.
• Must be able to frequently communicate with the customers in person, electronically, and telephonically.
• Must be able to frequently move merchandise, 50 pounds or more to and from the stock room to sales floor.