Sales Engineer

TrendMicro; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading cybersecurity firm seeks a Sales Engineer to demonstrate security solutions and provide Proof of Concepts to enhance client relationships. Ideal candidates should have a degree in Computer Science and experience in security software systems. A proactive approach to customer engagement and the ability to work independently in a fast-paced environment are essential.

Qualificações

• Degree in Computer Science or related experience in Security Software.
• Experience with various software and systems (Microsoft/Linux).
• Strong verbal and written communication skills.

Responsabilidades

• Drive demos and PoCs to showcase security capabilities.
• Provide ongoing technical support to customers.
• Channel customer feedback and feature requests effectively.

Conhecimentos

Troubleshooting

Multi-tasking

Customer service

Negotiation skills

Formação académica

Computer Science degree or diploma

Ferramentas

AWS

Microsoft Azure

Google Cloud

Descrição da oferta de emprego

Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information across enterprises, governments, and consumers.

Fueled by decades of security expertise, global threat research, and continuous innovation, Trend harnesses AI to protect organizations and individuals across clouds, networks, devices, and endpoints.

The Trend Vision One enterprise cybersecurity platform accelerates proactive security outcomes by predicting and preventing threats across the entire digital estate and environments like AWS, Google, Microsoft, and NVIDIA.

We want you to drive compelling demo’s and proof of concepts (PoC’s) showcasing our security automation capabilities, integration with third party services for optimization and helping the customer understand how to lower their time to identify and contain threats. A strong passion for customer success is critical to the role and collaboration within a radial web organization.

Duties & Responsibilities:

• Ability to listen to customer problems, work with the sales team, and demonstrate a solution.
• Provide Proof of Concept service to pre-sales clients and maintain an ongoing customer relationship.
• Ongoing technical touchpoints/health checks with existing customers.
• Work in a fast-pace environment under minimal supervision.
• Share best practices with other SE’s to enhance quality of service and efficiency.
• Develop subject matter expertise in assigned products and solutions.
• Willing to travel regionally for customers facing activities, as well as marketing and user group events.
• Channel feature requests to Product Management to enhance Trend Micro products.
• Deliver partner presentations, events and webinars.

Qualifications/Requirements:

• Computer Science degree or diploma or combination of education and pre-sales experience in Security Software and Systems.
• Experience working with various Microsoft/Linux software and systems.
• Solid multi-tasking, troubleshooting and problem resolution abilities.
• Self-starter with the ability to quickly learn new concepts and technology using self-paced learning management platforms.
• Strong verbal and written communication, customer service, account management and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives.
• Knowledge of Anti-malware, Intrusion Detection and Prevention, Data Loss Prevention, File Integrity Monitoring, Email and Web Security, Syslog, SIEM solutions.
• Understanding of MITRE Attack Framework and/or security operations center (SOC) functions.
• Sales Engineering experience preferred (2-5 years).
• Experience with Infrastructure as Code (IaC) tools such as Cloud Formation, Terraform etc.

One or more of below certifications or training is desired:

• AWS / Microsoft Azure / Google Cloud Certifications
• CISSP – Certified Information Systems Security Professional

At Trend Micro, we embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. Trend Micro provides equal employment opportunity for all applicants and employees. Trend Micro does not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.

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About Us

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.

We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.