Sales Development Account Manager

Ergomed; Costa Rica; Hybrid; BRL 100,000 - 167,000; Full time

Benefits offered by this job

Training and career development

Friendly, supportive working环境

Global collaboration with English as a

World-wide colleagues collaboration

Job summary

PrimeVigilance, part of Ergomed Group, is seeking a Sales Development Account Manager to drive customer acquisition and create new business opportunities. You will generate and pre-qualify leads, research prospects, and develop compelling outreach, while collaborating with marketing and other teams to meet targets.

We value a proactive Inside Sales professional with a strong understanding of clinical development and CRM tools who can manage multiple streams, nurture relationships, and contribute

Qualifications

• Bachelor’s degree or equivalent.
• Experience in Inside Sales in CRO, Pharmacovigilance or related clinical trials vendor.
• Experience in developing new business, lead nurturing, qualification, prospecting and appointment setting.
• Good understanding of Phase I-IV clinical development.
• Experience with Salesforce or other CRM and sales automation tools.
• Strong written and verbal communication for calls and emails.
• Drive to meet and exceed targets.
• Adaptable, professional and motivated.
• Ability to listen and identify pain points and customer challenges.
• Ability to work under pressure, stay organized, multi-task, prioritize and manage time in a fast-paced environment.
• Demonstrated ability to cultivate and maintain internal and external relationships.

Responsibilities

• Generate and pre-qualify new leads using company resources, programs and tools.
• Research leads and identify relevant prospects from various systems.
• Reach out to prospects via email or phone to create new business opportunities.
• Develop pre- and post-conference mail shots and follow-ups.
• Follow up on marketing leads for conversion of hot leads.
• Support targeted email campaigns aligned with company targets.
• Pass leads to appropriate team members with complete information.
• Collaborate with team members and other departments on sales/marketing strategies.
• Support Sales and BD teams in generating new business and achieving targets.
• Schedule appointments and participate in meetings as needed.
• Prepare and lead early engagement presentations to facilitate RFPs.
• Meet and exceed quarterly and yearly targets.

Skills

Inside Sales Experience

Lead Nurturing

Communication Skills

Target Achievement

Adaptability

Active Listening

Time Management

Relationship Building

Education

Bachelor's Degree or Equivalent

Tools

Salesforce

Job description

PrimeVigilance (part of Ergomed Group), is a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America and Asia all covering services within: Medical Information, Pharmacovigilance, Regulatory Affairs and Quality Assurance.

PrimeVigilance provides first class support to our small to large pharmaceutical and biotechnology partners maintaining long lasting relationships and has become one of the global leaders in its field. We cover all therapy areas including medical device.

We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being and mental health and we acknowledge that a healthy work life balance is a critical factor for employee satisfaction and in turn nurtures an environment from which a high-quality client service can be achieved.

Come and join us in this exciting journey to make a positive impact in patient's lives.

The Sales Development Account Manager focuses on customer acquisition. This position is responsible for searching new potential clients-leads and reaching out to relevant prospects to bring new business opportunities.

• Generate and pre-qualify new leads by using appropriate company resources, programs and tools
• Research leads and identify relevant prospects through various systems and data pools
• Approach relevant prospects and generate interest via e-mail or phone call to create new business opportunities
• Develop pre and post conference mail shots and or follow ups
• Follow up to Marketing leads generated from Websites for conversion of Hot Leads
• Support the development of targeted email campaigns in line with the strategic company targets
• Ensure follow-up by passing leads to appropriate team members with all necessary calls-to-action, dates, complete profile information, sources, etc.
• Follow, communicate and collaborate in different sales or marketing strategies with other team members and other departments
• Support overall Sales and Business Development team in generating new business and achieving company's targets and expectations
• Schedule appointments, attend or present at various meetings as needed
• Prepare and lead early engagement presentations with clients to facilitate RFPs
• Meet and exceed quarterly and yearly targets

• Bachelors Degree or Equivalent
• Demonstrated experience working in an Inside Sales position in a CRO, Pharmacovigilanceor other vendor within the clinical trials industry
• Experience in developing new business, lead nurturing and qualification, prospecting and appointment setting
• Good understanding of Phase I-IV clinical development
• Experience with Salesforce or other CRM and sales automation tools
• Strong written and verbal communication skills to clearly and concisely present information on calls and via email
• Drive and determination to succeed as well as meet and exceed targets
• Must be adaptable, professional, and motivated
• Ability to listen and identify pain points and customer challenges
• Ability to work under pressure, stay organized, multi-task, prioritize, manage time effectively and attend to administrative details in a fast-paced and constantly changing environment
• Demonstrated ability to cultivate and maintain effective internal and external relationships

We prioritize diversity, equity, and inclusion by creating an equal opportunities workplace and a human-centric environment where people of all cultural backgrounds, genders and ages can contribute and grow.

To succeed we must work together with a human first approach. Why? because our people are our greatest strength leading to our continued success on improving the lives of those around us.

We offer:

• Training and career development opportunities internally
• Strong emphasis on personal and professional growth
• Friendly, supportive working environment
• Opportunity to work with colleagues based all over the world, with English as the company language

Our core values are key to how we operate, and if you feel they resonate with you then Ergomed is a great company to join!

Quality

Integrity & Trust

Drive & Passion

Agility & Responsiveness

Belonging

Collaborative Partnerships

We look forward to welcoming your application.