Sales Analyst LATAM

Oerlikon Group; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading company is seeking a Sales Analyst LATAM for their São Paulo facility. This role involves order processing, data analysis, and ensuring customer satisfaction through coordination with logistics and other teams. Ideal candidates will have a degree related to administration or logistics and fluency in Portuguese, Spanish, and English.

Serviços

Life insurance - 100% paid by the company

Health insurance with co-participation

Private pension - 4% company + 2% employee's monthly salary

Qualificações

• Previous experience in order processing and using the SAP system.
• Fluent communication skills in Portuguese, Spanish, and English are essential.
• Experience working with SAP.

Responsabilidades

• Process and record sales orders in the SAP system.
• Analyze sales and order data to identify trends.
• Ensure high customer satisfaction through efficient service.

Conhecimentos

Analytical skills

Communication in Portuguese

Communication in Spanish

Communication in English

Attention to detail

Proactivity

Teamwork

Formação académica

Degree in Administration, Logistics or related areas

Ferramentas

SAP

Descrição da oferta de emprego

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We are looking for a Sales Analyst LATAM for our Sao Paulo facility. Responsible for customer service, order processing.

Your Responsibilities:

1. Order processing:

• Process and record sales orders in the SAP system, ensuring the accuracy of the information entered.
• Check product availability and coordinate with logistics teams to ensure on-time delivery.
• Monitor the status of orders in progress, maintaining constant communication with involved areas to ensure customer satisfaction.
• Resolve any problems or delays related to order processing and delivery.

Data Analysis:

• Analyze sales and order data to identify trends and opportunities for process improvement.
• Generate periodic reports on order and sales performance, presenting results to management.
• Act as a point of contact for customers regarding orders, providing information on status, delivery times, and solutions to any problems.
• Ensure a high level of customer satisfaction through efficient and proactive service.
• Work closely with sales, logistics, and finance teams to ensure effective execution of order processes.
• Participate in interdepartmental meetings to align objectives and strategies related to order processing.

Training and Capacity Building:

• Participate in training on the SAP system and internal processes to ensure efficiency in order processing.
• Share knowledge and best practices with the team to optimize workflow.

Your Profile:

• Degree in Administration, Logistics, or related areas.
• Previous experience in order processing and using the SAP system.
• Fluent communication skills in Portuguese, Spanish, and English are essential.
• Analytical skills and attention to detail.
• Proactivity and ability to work as part of a team.
• Experience working with SAP.

Benefits include:

• Life insurance - 100% paid by the company
• Health insurance with co-participation
• Private pension - 4% company + 2% employee's monthly salary

Why Oerlikon:

Our curiosity and passion to succeed have enabled us to create an environment where innovation and innovators thrive. Whatever your profession, skills, and ambitions, we offer roles that move the needle on pressing technology challenges in our industry. Join us to engage your best ideas to advance sustainability globally.

Are you curious? Release your passion to succeed and APPLY to discover how you can help us build a better world and make a personal difference by joining our global team! Our commitment is your success!

About us

Oerlikon is a global innovation powerhouse for surface engineering, polymer processing, and additive manufacturing in industries such as aerospace, automotive, energy, tooling, and textiles. We serve as a key partner in enabling our customers to optimize performance, function, and sustainability of their products and manufacturing processes.
Our solutions reduce emissions, maximize longevity and performance of tools, increase energy efficiency, and promote sustainable polymer processing. These achievements are hallmarks of our global leadership.

We embrace diversity, with over 11,800 employees representing more than 93 nationalities across more than 38 countries and 207 locations worldwide.

Learn more about Oerlikon:
Be curious - join Oerlikon
https://www.oerlikon.com/en/brands/