Retail Efficiency Product Manager, RO&I

Amazon; São Paulo; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Amazon Brazil is seeking a Retail Efficiency Product Manager to enhance operational excellence through automation and process optimization. This role involves leading AI/ML solutions implementation, managing partnerships, and driving efficiency gains. Ideal candidates will have strong analytical and stakeholder management skills, balancing innovation with practical execution.

Qualificações

• Experience managing technical products or online services.
• Proven product management experience.
• Experience in product, program, or project management leading cross-functional teams.

Responsabilidades

• Design and own the strategic roadmap for automation initiatives.
• Partner with Retail teams to identify, measure, and solve operational inefficiencies.
• Spearhead the adoption of new tools and processes.

Conhecimentos

Analytical capabilities

Stakeholder management

Data-driven analysis

Process optimization

Ferramentas

SQL

VBA

Descrição da oferta de emprego

Amazon Brazil is seeking an experienced Retail Efficiency Product Manager to drive operational excellence through automation, process optimization, and change management initiatives.

In this role, you will lead the implementation of AI/ML solutions, streamline retail operations, and manage offshore partnerships while ensuring successful adoption of new tools and processes. The ideal candidate will combine strong analytical capabilities with excellent stakeholder management skills to identify improvement opportunities, develop comprehensive solutions, and deliver measurable efficiency gains across retail operations. This position requires a strategic mindset to balance technical innovation with practical implementation, while maintaining focus on team enablement and process excellence.

Key job responsibilities

1. Design and own the strategic roadmap for automation initiatives, including cross-functional collaboration with engineering teams (GenAI, ML and AI agents) and offshore partners to drive implementation of efficiency solutions.
2. Partner with Retail teams to identify, measure, and solve operational inefficiencies through data-driven analysis and continuous performance monitoring.
3. Spearhead the adoption of new tools and processes by developing training programs, documentation, and SOPs while tracking implementation metrics and success rates.
4. Collaborate with Retail Business Services (RBS) teams to optimize resource allocation, workforce planning, and process standardization across the organization.
5. Conduct comprehensive process analysis within Retail teams to identify improvement opportunities, establish feedback loops, and create data-backed recommendations for optimization.

About the team

The Retail Operations & Initiatives (RO&I) team’s goal is to identify, develop, and manage a set of scalable initiatives to grow Amazon Brazil Retail Key Inputs related to Selection, Productivity, and Profitability increase.

Our goal is to eliminate, automate, or offshore low value-add activities that hinder us from improving the Brazilian Customer shopping experience.

Qualifications

• Experience managing technical products or online services.
• Experience in product, program, or project management leading cross-functional teams in delivering major new products or services.
• Proven product management experience.
• Knowledge of SQL and VBA at an advanced level.
• Experience building and analyzing cost/benefit scenarios and business cases, and communicating results throughout the organization.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.