Resource Planner

Tetra Pak; Monte Mor; Presencial; BRL 60 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working arrangements

Global opportunities

Diversity and inclusion

Resumo da oferta

Tetra Pak is seeking a Resource Planner to join its Services organization. You will support the planning and scheduling of Field Service Engineer activities across internal projects and customer needs.

This temporary position is expected to last 9 months and may require travel up to 15% of your time. We value diverse candidates and welcome applicants from underrepresented groups.

Qualificações

• Experience or exposure to planning, coordination or similar activities from internships or projects.
• Excellent organizational skills with attention to detail.
• Intermediate to advanced English communication skills; Spanish is a plus.

Responsabilidades

• Be responsible for managing and maintaining the planning board for Customer Service Operations.
• Coordinate and schedule Field Service Engineer activities according to business and customer needs.
• Support planning activities through organization and maintenance of information and data.
• Partner with managers and stakeholders to understand demand and support resource allocation.
• Ensure clear and effective communication regarding schedules and priorities.
• Contribute to continuous improvement of planning processes and tools.
• Monitor KPIs and support improvement actions.
• Participate in operational and planning meetings with local and international stakeholders.
• Provide training related to planning processes and tools when needed.
• Support other team activities and collaborate with different areas.

Conhecimentos

Strong organizational skills

Good communication and collaboration

English proficiency

Spanish language skills beneficial

Descrição da oferta de emprego

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

Job Summary

At Tetra Pak, we are committed to making food safe and available everywhere while protecting what’s good: food, people, and the planet. Every day, our solutions help customers around the world process, package, and distribute food safely and efficiently.

We are looking for a Resource Planner to join our Services organization. In this role, you will support the planning and scheduling of Field Service Engineer activities, working closely with multiple stakeholders to help ensure efficient service delivery for both internal projects and customer needs.

This position has a direct impact on productivity, service quality, and operational performance. It offers a great opportunity to develop planning, coordination, problem-solving, and stakeholder management skills while working in a dynamic and international environment.

We are looking for someone who enjoys organizing priorities, collaborating with different teams, and finding practical solutions to planning challenges. Whether your experience comes from internships, academic projects, or professional experience, we welcome candidates who are eager to learn and grow.

This is a temporary position with an expected duration of 9 months.

You may be required to travel up to 15% of your time.

Tetra Pak does not offer support for visa or relocation for this position.

We strongly encourage applications from individuals belonging to underrepresented groups, including women, Black, Indigenous, LGBTQIA+ people, people with disabilities, and others.

What you will do

As a Resource Planner, you will:

• Be responsible for managing and maintaining the planning board for Customer Service Operations, helping to drive productivity, quality, and efficient resource utilization;
• Coordinate and schedule Field Service Engineer activities according to business and customer needs;
• Support planning activities through the organization and maintenance of relevant information and data;
• Partner with managers and different stakeholders to understand demand and support effective resource allocation;
• Ensure clear and effective communication regarding schedules, priorities, and planning needs;
• Contribute to continuous improvement initiatives by supporting planning processes, methodologies, and tools;
• Monitor key performance indicators (KPIs) and support improvement actions;
• Participate in operational and planning meetings with local and international stakeholders;
• Support training related to planning processes and tools when needed;
• Provide support to other team activities and collaborate with different areas whenever required.

We believe you have

• Experience or exposure to planning, coordination, administrative support, customer service, or similar activities gained through internships, academic projects, or professional experience;
• Strong organizational skills and attention to detail;
• A proactive mindset, with the initiative to identify opportunities and contribute to solutions;
• Good communication and collaboration skills, with the ability to work effectively with different stakeholders;
• Ability to manage multiple priorities in a dynamic environment;
• Interest in learning, adapting, and contributing to continuous improvement;
• Intermediate to advanced English communication skills;
• Spanish language skills are considered a plus.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

We are committed to building an inclusive workplace and welcome applications from all individuals, regardless of background, identity or personal characteristics.

If you require a reasonable accommodation to complete an application, participate in an interview, undergo an assessment, or engage in any part of the selection process, please complete this request form: Accommodation Request