Remote Customer Service Specialist (Voice/Non-Voice)

FreeUp; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo parcial

Resumo da oferta

A freelance marketplace is seeking a Customer Service Specialist to assist clients as a virtual assistant. This role allows you to set your own hourly rates and work schedule, offering the flexibility to earn as much as you want. Ideal candidates should have prior experience in customer service and excellent communication skills. The company provides substantial support for freelancers, including resources and a dedicated team.

Serviços

24/7 support for freelancers

Webinars and resources

Community Slack workspace

Qualificações

• Prior experience as a customer service representative.
• Experience using word-processing software and tools.
• High-level organizational skills.

Responsabilidades

• Assist clients as a virtual assistant.
• Set your own work schedule.
• Provide top-tier communication and support.

Conhecimentos

Customer service experience

Organizational skills

Communication skills

Collaboration skills

Technical skills (G-Suite, CRM tools)

Ferramentas

Salesforce

VOIP

Descrição da oferta de emprego

Hi! We're FreeUp!

FreeUp is a freelance marketplace dedicated to connecting business owners with talented freelancers and remote workers from all over the world.

We believe that freelancing is the future of business, and we're building the best community for freelancers possible.

Want to learn more about FreeUp? Check out our website here, our Glassdoor reviews here, or read this feature in the LA Times about how we're the freelance platform everyone wants to be part of.

About Freelancing as a Customer Service Specialist With FreeUp:

• Daily Virtual Assistant job opportunities
• Set your own hourly virtual assistant freelance rates (or fixed-rate projects)
• Set your own work from home schedule
• Work and earn as much as you want as a virtual assistant freelancer
• 24/7 support for freelancers
• Webinars, resources, and a Slack workspace to help build your freelance business
• A dedicated internal team who is here to support you and help you succeed!

Remote CSR Requirements:

• Prior experience as a customer service representative
• Experience using word-processing software and tools (G-Suite, etc.)
• Experience with CRM tools like Salesforce
• Experience using VOIP
• High-level organizational skills
• Top-tier communication and collaboration skills
• Strong internet connection
• Excellent English communication skills (Verbal and written)