Relocation Consultant (Homeowner)

Graebel Companies; Brasil; Teletrabalho; USD 55.000 - 60.000; Tempo integral

Resumo da oferta

A leading mobility services provider is looking for a Relocation Consultant to assist homeowner transferees. The role involves counseling, managing relocation services, and ensuring service quality. Ideal candidates have 4+ years of experience in employee relocation and a Bachelor's Degree. The position is remote, offering a salary range of $55,000–$60,000, along with a comprehensive benefits package, including health insurance and paid time off.

Serviços

401(k) plan

Medical, dental, and vision insurance

Employee Assistance Program

Paid time off

Life insurance and disability coverage

Qualificações

• 4+ years experience with employee relocation and domestic home sale counseling.
• 2+ years experience in real estate, title or mortgage.
• Demonstrated expertise with home sale programs (BVO, AVO, GBO, HMA).

Responsabilidades

• Manage caseload of homeowner transferees and assist with services.
• Administer client relocation policy to transferees within the U.S.
• Coordinate and counsel transferees regarding the expense management process.

Conhecimentos

Strong communication skills

Attention to detail

Exemplary customer service skills

Ability to multi-task

Problem solving skills

Familiar with third party relocation

Proficient in Microsoft Office

Formação académica

Bachelor's Degree

CRP designation from the Employee Relocation Council

Ferramentas

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrição da oferta de emprego

Relocation Consultant (Homeowner)
Category Operations and Customer Service --> Mobility Operations (Domestic and International)
Job Location REMOTE, United States
Tracking Code 5417-263
Position Type Full-Time/Regular

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

If you are an experienced Relocation/Mobility professional with a passion for counseling transferees and are knowledgeable about domestic home sale relocation services, then this position is for you! Our Homeowner Consultants provide exemplary service by assisting and counseling employee transferees and their families. In the initial consultation, the Homeowner Consultant provides an overview of the relocation benefits their employer authorizes. The Consultant then oversees the relocation, continually advising and updating the transferee throughout the process. The person selected for this role serves as Owner/Manager of the relationship with the Transferee.

Essential Duties and Responsibilities

• Manages a caseload of homeowner transferees with home sale, closing services, expense report reimbursement and ancillary services
• Administers client relocation policy to transferees moving within the United States
• Coordinates relocation services
• Counsels transferees regarding the expense management process
• Identifies and builds relationships with third party service providers and other internal departments
• Anticipates needs, provides continuing advice, and followsup with transferees on a regular basis to ensure positive service evaluations
• Understands and meets service level agreements
• Updates the Company system with relevant information, referral fees, service fees, and notes on each file

Required Skills

• Strong communication skills (verbal and written)
• Attention to detail
• Exemplary customer service skills
• Ability to multi-task and balance priorities
• Strong problem solving and critical thinking skills
• Must be familiar with third party relocation and have experience with a third party provider
• Proficient in Microsoft Office, (Word, Excel, and Outlook)

Required Experience

• Bachelor's Degree preferred
• CRP designation from the Employee Relocation Council
• 4+ years experience with employee relocation and domestic home sale counseling
• 2+ years experience in real estate, title or mortgage
• Demonstrated expertise with home sale programs (BVO, AVO, GBO, HMA)
• Experience with the U.S appraisal and inspection process

As a testament to our commitment to diversity, equity, inclusion, and belonging, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $55,000-60,000 annually.

At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU—we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience!

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet