Recommerce Manager, Reverse&Recommerce&Network Losses

Amazon; São Paulo; Presencial; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Amazon is looking for a Recommerce Manager in São Paulo to lead operations focused on process optimization and stakeholder management. This role involves driving improvements, ensuring operational excellence, and managing relationships across cross-functional teams in an inclusive culture that supports diverse backgrounds.

Qualificações

• Bachelor's degree required.
• Program or project management experience essential.
• Supply chain experience preferred.

Responsabilidades

• Own end-to-end reverse logistics processes.
• Drive process improvements and cost optimization.
• Lead continuous improvement projects.

Conhecimentos

Stakeholder management

Process optimization

Data analysis

Cross-functional collaboration

Project management

Advanced English

Formação académica

Bachelor's degree

Ferramentas

Excel

Descrição da oferta de emprego

Amazon is seeking a Recommerce Manager to lead our operations. This role will focus on process optimization, stakeholder management, and sustainable operations, ensuring operational excellence in our recommerce team.

Key job responsibilities

1. Own end-to-end reverse logistics processes for supplies and packages;
2. Drive process improvements and cost optimization initiatives;
3. Manage cross-functional relationships and stakeholder expectations;
4. Monitor and report on key performance metrics;
5. Lead continuous improvement projects.

A day in the life

1. Lead operational meetings;
2. Monitor process performance;
3. Engage with stakeholders;
4. Review and optimize workflows;
5. Coordinate with cross-functional teams;
6. Analyze performance data;
7. Drive improvement initiatives.

Qualifications:

• Bachelor's degree;
• Program or project management experience;
• Experience working cross-functionally with tech and non-tech teams;
• Experience defining and implementing process improvement initiatives using data and metrics;
• Supply chain experience;
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.);
• Experience defining program requirements and using data and metrics to determine improvements;
• Advanced English skills;
• Experience driving end-to-end delivery and communicating results to senior leadership;
• Experience in stakeholder management, dealing with multiple stakeholders at varied organizational levels;
• Experience building processes, project management, and schedules.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.