PROvider Specialist

Remote Jobs; Brasil; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

A leading remote job provider in Brazil is seeking a qualified candidate to conduct business reviews with Independent Service Providers. The role involves capturing feedback, maintaining organized reporting, and utilizing various tools effectively. Candidates should have strong communication skills and at least one year of relevant experience. This position offers a competitive salary and flexible work arrangements.

Serviços

Comprehensive benefits programs

Opportunity for career advancement

Qualificações

• Minimum of 1 year of experience in a call center or similar environment.
• Ability to obtain a salesperson license if required.
• Foundational knowledge of performance reporting tools.

Responsabilidades

• Conduct business reviews with Independent Service Providers.
• Capture and track feedback from business reviews.
• Utilize various systems and tools for task completion.

Conhecimentos

Strong communication skills

Knowledge of performance reporting tools

Customer service experience

Formação académica

High School Diploma or GED

Associate's or Bachelor's Degree in a related field

Ferramentas

CRM tools

MS Word

MS Excel

MS Outlook

Descrição da oferta de emprego

Employer Industry: Home Improvement Retail

Why consider this job opportunity:
- Salary up to $34.52 per hour
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on provider relationships and performance
- Comprehensive benefits programs available for eligible employees
- Flexible work arrangements for remote associates

What to Expect (Job Responsibilities):
- Prepare for and conduct business reviews with Independent Service Providers, discussing performance metrics and feedback
- Organize and send out invitations and necessary documents for business reviews
- Capture and track feedback and action items from business reviews to ensure follow-up
- Maintain organized reporting, packets, and files to support program efficiency
- Utilize various systems and tools to complete assigned tasks effectively

What is Required (Qualifications):
- High School Diploma or GED
- Minimum of 1 year of experience in a call center, office administrative, high-volume retail, service support, or similar environment
- Ability to obtain a salesperson license within 60 days if required by state or local regulations
- Foundational knowledge of performance reporting tools and systems
- Strong communication skills and a professional demeanor when engaging with providers

How to Stand Out (Preferred Qualifications):
- Associate's or Bachelor's Degree in a related field
- Experience in the remodeling or construction industry
- Familiarity with CRM tools and proficiency in MS Word, MS Excel, and MS Outlook
- Previous experience in customer service or support roles

#HomeImprovement #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork

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