Project Manager

Company Description

At TuoTempo, we're revolutionizing healthcare for large hospitals and insurance companies with our advanced B2B software solutions. As the Enterprise segment of Docplanner Group, we're at the forefront of innovation, offering sophisticated digital solutions dedicated to transforming healthcare and enhancing the patient experience.

Since 2019, we have been part of Docplanner Group, Europe and Latin America's leading healthtech SaaS unicorn, dedicated to transforming healthcare and enhancing the patient experience. Our solutions are trusted by millions, with over 260,000 medical professionals utilizing Docplanner's products, reaching 90 million patients monthly across 13 countries.
With cutting-edge technology backed by prestigious VCs like Goldman Sachs and One Peak Partners, our global team is driven by passion and innovation.

Ready to join us in shaping the healthtech landscape?
Discover more about what makes us a leader in this exciting journey on our website.
Also, life at Docplanner is pretty cool! Read first-hand experiences in our Glassdoor page.

Job Description

We are looking for a proactive and analytical Project Manager based in Brazil to join our global implementation team. This person will play a key role in executing client projects, ensuring successful deployment and configuration of our SaaS solutions across healthcare providers.

As Project Manager, you will coordinate with external clients and internal teams (Product, Support, Integration, and Customer Success), handle multiple implementations, and serve as a trusted consultant in optimizing our technology for end users. You will also be responsible for identifying, escalating, and following up on technical issues to ensure timely resolution and client satisfaction.

Your main tasks will include:

• Software Implementation (30%): Customize and configure the software to meet client requirements. You will need good knowledge of system integration and software configuration best practices to tailor the platform to each client's specific needs.

• Testing and Validation (20%): Ensure system quality through testing and iterative improvements before go-live.

• Initial Training (10%): Deliver technical workshops and onboarding sessions for users.

• Post-Delivery Consulting (20%): Offer expert guidance post-implementation in collaboration with internal teams.

• Project Management (15%): Track project progress, manage timelines, and lead stakeholder communications.

• Client & Product Liaison (5%): Collect client feedback and align it with product development initiatives.

This role requires strong project management skills, including the ability to plan, execute, and oversee all stages of project delivery while coordinating effectively with internal and external stakeholders and ensuring deadlines and quality standards are met. In addition, the role involves handling system integrations with varying levels of complexity, depending on client infrastructure and third-party systems. Success will come from a combination of project leadership, technical understanding, clear communication, and effective cross-functional collaboration.

Qualifications

Must Have:

• 3-5 years of project management experience with external stakeholders
• Solid understanding of SaaS configuration and system integration
• Ability to lead technical training sessions
• Portuguese: Native (C2)
• English: Conversational/Professional (B1+)

Nice to Have:

• Familiarity with Hospital Information Systems (e.g., Tasy or MV)
• Experience using project management tools (Hive, Jira, Trello)
• Analytical mindset with strong problem-solving skills
• Background in Healthcare industry
• BSc in Engineering, Computer Science, Technology or Business Economics

Additional Information

Location
This role is open to remote candidates based anywhere in Brazil. However, preference will be given to applicants located in Curitiba.

The Hiring Process

• Step 1: Interview with HR
• Step 2: Interview with Hiring Manager
• Step 3: Interview with Portfolio Manager
• Step 4: Business Case
• Step 5: Interview with Enterprise Manager Brazil

Please note: while these are the steps candidates typically go through, the order of the steps may vary depending on scheduling and availability.

Benefits of Working with Us

• Flexible Time Off: Accrued overtime can be converted into extra time off.
• Home Office Support: Monthly allowance to support remote work needs.
• Meal or Grocery Vouchers: Choose between meal vouchers, grocery vouchers, or a 50/50 split.
• Health & Dental Insurance: Comprehensive coverage for you and your dependents.
• Childcare Assistance: Financial support to help with childcare expenses.
• Mental Health Support: Access to emotional wellbeing sessions via the iFeel app.
• Gympass: Fitness benefits for you and up to 3 dependents.
• Pet Plan: Healthcare support extended to your furry friend.
• Creditas Benefits: Access to payroll-deductible loan services.
• Stock Options: Eligibility starts after 6 months with the company.
• Birthday Day Off: Take a well-deserved break on your special day.
• Learning Discounts: Exclusive deals with partner institutions for language and university courses.
• Special Leave Policies:
  • 10 days for the loss of a loved one
  • 2 days for the loss of a pet
  • 7 days off for your wedding
  • 30 days paternity leave / 6 months maternity leave
• Referral Program: Earn up to R$600 per successful referral who stays with us for at least 6 months.