Responsibilities and Tasks
1. Operational Management and Project Execution
- Coordinate operations of medium-sized and / or multi-front projects.
- Facilitate follow-up rituals (e.g., check-ins, follow-ups, pre-work).
- Monitor status and independently update dashboards and schedules.
- Ensure smooth handoffs and deliveries across internal teams and clients.
- Serve as a reference for delivery consistency and strive to exceed quality expectations.
2. Strategic Planning and Documentation
- Develop detailed operational plans (timelines, resource allocation, communication).
- Create and maintain key governance documents (stakeholder maps, RACI matrices, executive minutes).
- Lead project debriefs and consolidate lessons learned.
- Share frameworks and templates with the team, encouraging standardization and scalability.
3. Tool, Indicator, and Process Management
- Automate operational routines and suggest improvements for existing processes.
- Build and maintain performance dashboards (KPIs).
- Support the team through integrated management of multiple tools (Planner, Smartsheet, PowerPoint, Excel).
- Explore and apply advanced tool functionalities to drive greater efficiency.
4. Communication and Stakeholder Management
- Act as the central point of contact between PMs, consultants, facilitators, and clients.
- Organize and lead alignment meetings with diverse audiences.
- Manage expectations and bridge strategy and operations.
- Act as a cultural and contextual translator between different teams.
5. Continuous Improvement and Learning Culture
- Document and share best practices and standardized processes.
- Support onboarding of new members to the project team.
- Facilitate post-delivery feedback cycles and propose structural improvements.
- Take initiative in team development and foster collective learning.
Sound like you? If you're organized, curious, and eager to learn how project management works in a dynamic and consulting-driven environment, this role is for you!