Program Manager, Integration and Partnerships

Amazon; São Paulo; Presencial; BRL 150.000 - 250.000; Tempo integral

Resumo da oferta

A Amazon está buscando um Program Manager para operações de Marketplace no Brasil. Este profissional será responsável por garantir uma experiência de vendedor de classe mundial, trabalhando com várias equipes internas e parceiros para impulsionar o crescimento eficaz do negócio. O candidato ideal terá uma mentalidade analítica e um forte viés para a ação, prosperando em um ambiente empreendedor.

Qualificações

• 3+ anos de experiência em gestão de programas ou projetos.
• Experiência em ambiente de negócios com equipes técnicas e não técnicas.
• Experiência comprovada em gestão de processos e melhoria contínua.

Responsabilidades

• Entregar resultados através de integração cross-funcional com equipes internas.
• Coordenar com equipes para atender aos requisitos do programa e melhorias.
• Gerir iniciativas de rentabilidade para crescimento sustentável.

Conhecimentos

Gestão de projetos

Análise de dados

Gestão de stakeholders

Processos de melhoria

Formação académica

Bacharel em Administração ou área relacionada

Descrição da oferta de emprego

Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience, Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Amazon’s vision is to offer the earth’s largest selection and lowest prices to our customers.

The Program Manager will be part of Marketplace operations in Brazil. The job requires someone who has a larger picture of customer, partner and seller experience in mind and a high willingness to take ownership. You will be responsible for ensuring a world class Seller experience in one of Amazon’s fastest growing business and highest impact initiatives. You will work with internal areas such as Operations, Finance, Sales and Seller Support, and a variety of internal and external partners to ensure the smooth growth of the business.

The right candidate will possess a strong bias for action to proactively pursue program objectives and analytical mindset for finding root cause and proposing solutions. You must be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities.

Key job responsibilities
- Deliver results through extensive cross functional integration with multiple Amazon internal teams
- Coordinate with internal teams to address program’s requirements and sellers/customers’ experience improvements
- Lead and control profitability initiatives for sustainable growth
- Partner with key stakeholders like Operations, Finance, Sales, Seller Support, and Legal to solve issues and ramp up program
- Strong commitment towards goals and outcomes to ensure Customer Experience metrics are maintained
- Be organized, apt and prompt in notifying the situation and updating the same- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.