Professional Services Partner - Remote Work

BairesDev; Brasil; Remote; BRL 384,000 - 603,000; Full time

Benefits offered by this job

100% remote work

Competitive USD or local currency pay

Hardware and software setup for home

Flexible hours

Paid parental leaves, vacations andhol

Multicultural global team

Mentorship and growth opportunities

Job summary

BairesDev is seeking a Professional Services Partner to oversee end-to-end client accounts, ensuring commercial, operational, and financial health. You will audit data, identify risks, and drive process improvements using AI, while coordinating with cross-functional teams to ensure execution excellence.

The role offers 100% remote work, competitive compensation in USD or local currency, and a flexible, mentorship-driven environment that develops global top talent.

Qualifications

• 5+ years of experience in process-related areas.
• AI knowledge is required.
• Advanced proficiency in English.
• Academic background in Engineering, Accounting, IT, Business Administration, or similar fields.

Responsibilities

• Oversee client accounts across commercial, operational, and financial aspects.
• Review processes and propose improvements to achieve company goals.
• Identify risks and opportunities and escalate as needed to upper management.
• Leverage AI to improve processes and automate tasks within Professional Services.
• Audit data and communications to ensure accuracy of reporting and client interactions.
• Collaborate with Account Managers and Sales Reps to ensure compliant task execution.

Skills

AI knowledge

English proficiency

Education

Engineering, Accounting, IT, Business Administration or similar

Tools

Jira

Job description

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley.

Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide.

When you apply for this position, you're taking the first step in a process that goes beyond the ordinary. We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success.

Professional Services Partner at BairesDev

In this role, you'll drive end-to-end oversight of client accounts by ensuring commercial, operational, and financial health while proactively identifying risks and opportunities. You'll continuously optimize Professional Services operations by auditing data and communications, leveraging AI for process automation, and ensuring execution excellence through cross-functional alignment and task governance. This is your opportunity to be at the center of our client operations, combining analytical thinking with process optimization to drive data-driven decision-making.

What You'll Do:

• Monitor and review client accounts comprehensively across commercial partnership, operational, and financial aspects.
• Review processes within operations and propose improvements or redefinitions as needed to accomplish BairesDev goals.
• Review escalated risks and opportunities from different areas to propose the best course of action or escalation on time to upper management.
• Use AI for improvement of processes and automation of tasks involved in the day-to-day of Professional Services scope.
• Audit data to ensure the veracity of information reported by other areas, audit client meetings, and audit email communication with clients.
• Analyze data and extract actionable insights, manage Jira tasks, and follow up with Account Managers and Sales Reps to ensure compliance in task execution.

What we are looking for:

• 5+ years of experience working with process-related areas.
• Academic background in Engineering, Accounting, IT, Business Administration, or similar fields.
• AI knowledge.
• Advanced proficiency in English.

How we do make your work (and your life) easier:

• 100% remote work (from anywhere).
• Excellent compensation in USD or your local currency if preferred
• Hardware and software setup for you to work from home.
• Flexible hours: create your own schedule.
• Paid parental leaves, vacations, and holidays.
• Innovative and multicultural work environment: collaborate and learn from the global Top 1% of talent.
• Supportive environment with mentorship, promotions, skill development, and diverse growth opportunities.