Product Specialist, Corporate

Remote Jobs; Brasil; Teletrabalho; BRL 372.000 - 480.000; Tempo integral

Resumo da oferta

A leading remote company in Brazil seeks to hire a Customer Support Specialist to enhance client relationships and provide exceptional service. The role requires proven client-facing experience, strong communication skills, and the ability to manage multiple tasks efficiently. This position offers a competitive salary between $70,000 - $90,000 USD, performance bonuses, and benefits in a dynamic team environment.

Serviços

Performance-based bonuses

Equity opportunities

Generous benefits program

Qualificações

• Proven experience in a client-facing role with strong rapport-building skills.
• Exceptional communication skills, capable of engaging with all organizational levels.
• Ability to learn quickly and adapt to diverse client needs.

Responsabilidades

• Provide customer support via calls, emails, and chats, resolving issues.
• Conduct training and product consultations in collaboration with account management.
• Assist sales teams with product pitches and demo calls.

Conhecimentos

Client-facing experience

Strong communication skills

Analytical skills

Time management

Descrição da oferta de emprego

Overview

Employer Industry: Market Intelligence and AI Technology

Why consider this job opportunity: Salary range $70,000 - $90,000 USD. Opportunity for performance-based bonuses and equity. Generous benefits program. Collaborative and innovative work environment. Chance to make a significant impact on customer satisfaction and product development. Dynamic and entrepreneurial team culture.

Responsibilities

• Provide customer support via calls, emails, and chats, resolving issues and coordinating with appropriate teams
• Conduct training, customizations, and product consultations in collaboration with account management
• Assist sales teams with product pitches, demos, and trial training calls
• Generate relevant content for customers, focusing on market trends and insights for distribution
• Gather customer feedback to identify product opportunities and communicate them across the organization

Required Qualifications

• Proven experience in a client-facing role with strong rapport-building skills
• Exceptional communication skills, capable of engaging with all organizational levels
• Ability to learn quickly and adapt to diverse client needs
• Strong analytical skills to simplify complex issues for clients
• Excellent time management and task prioritization abilities

Preferred Qualifications

• Experience in sales support or customer success within a technology-driven environment
• Familiarity with market intelligence tools and platforms
• Demonstrated creativity and energy in problem-solving and client engagement
• Ability to work in a fast-paced, dynamic environment

Notes

#MarketIntelligence #CustomerSuccess #AItechnology #CareerGrowth #DynamicWorkEnvironment

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