Product Specialist

Saphetor; São Paulo; Teletrabalho; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

A leading company in precision medicine, located in Brazil, seeks a Product Specialist to contribute to the development and management of their genetics software platform. The role involves collaborating across teams to define product specifications, engaging with users and stakeholders, and delivering training and support for product initiatives, aiming for excellence in service and innovation in genetics.

Serviços

Competitive compensation package

Remote work with occasional meetings

Endless learning opportunities in a growth domain

Qualificações

• 2+ years of experience in NGS bioinformatics, ideally in oncology.
• Fluency in English and Spanish required.
• Strong understanding of NGS technologies and clinical genomics.

Responsabilidades

• Participate in the functional product development lifecycle.
• Interact with cross-functional teams during product conceptualization.
• Prepare training materials and conduct demos.

Conhecimentos

Communication

Collaboration

Organization

Proactivity

Formação académica

Master’s or PhD in life sciences, computer science, or related field

Descrição da oferta de emprego

In case you would be interested, please attach your CV in English.Also, please note that we offer a full-time freelancing consulting agreement.

A Little Bit about Us

VarSome.com is the world’s leading website for professional human genetics. With more than 5 000 citations in scientific papers, 60 000 registered professional users, we are seeking to bring together all the human expertise in molecular genetics.VarSome Clinical is a comprehensive decision support software platform for genetic testing.

VarSome is created by Saphetor, a Switzerland-based precision medicine company with offices in Lausanne, Boston, and Athens, using bioinformatics to apply human genome data to improve health and lives worldwide.

Saphetor is pioneering the use of big-data sequencing technology, such as exome and whole-genome sequencing, for clinical practice. We are involved in both clinical research and diagnostics, providing our clients with quality analysis and interpretation of next-generation DNA sequencing (NGS) data. All our services are provided over the web, and our VarSome.com website is the world’s prime reference for genetic variant interpretation.

The Opportunity

The Product Specialist is part of the Product Management division and reports to the Product Manager. You are a solution, technology, and commercial-thinking, team-focused professional. You will work on product specification, contributing to the prioritization of projects in alignment with company business strategy and market needs, and are accountable for the final product deliverables.

Role Responsibilities

1. Participate in the functional product development life cycle

• Meet with end users to gain a fundamental understanding of end-to-end customer workflows.
• Support the product development process by participating in brainstorming sessions, prototype testing, and feedback collection.
• Assist in developing scope and providing detailed functional descriptions for new product features and improvements that are clearly understood by the software development and quality assurance teams.
• Participate in delivering user acceptance criteria.
• Participate in scrum meetings and product sprint planning.

2. Interact with cross-functional teams

• Actively partner with stakeholders including R&D, developers, UX, and others during the visioning and concept development phase.
• Work closely with the product management and business teams to create product specifications that fit the company goals.

3. Play out as a technical product Champion

• Assist in the preparation of training materials and presentations for internal and external stakeholders.
• Conduct technical training/demo for sales.
• Communicate complex scientific topics in simple terms to internal technical stakeholders.
• Participate in establishing a case study for customer presentation or marketing purposes.
• Present at conferences and trade shows.
• Product Maintenance: Ongoing care and support of product line, including monitoring customer satisfaction, competitor activity, new customer needs and sales support material, product changes and maintaining a business intelligence database for the product portfolio
  

4. Oversee the user needs

• Actively communicate with external end users for feature design.
• Participate in collecting customer feedback.
• Contribute to maintaining our product backlog.
• Participate in following competitors’ technical design for product features.
  

5. Support Marketing & Sales

• Help develop product launch plans in collaboration with Marketing including product training for Sales and other departments.
• Written content for marketing & sales.
• Create content for webinars and other sales activities.
• Technical documentation.

What you will bring:

• Master’s or PhD in life sciences, computer science, or related field (must have).
• 2+ years of experience in NGS bioinformatics including variant and biomarker calling and interpretation (must have), ideally in the oncology field
• Fluency in English and Spanish (must have)
• Strong understanding of NGS technologies, clinical genomics, and molecular pathology workflows.
• Familiarity with bioinformatics product development, regulatory frameworks (e.g., IVDR, HIPAA), and market dynamics.
• Ability to interpret scientific and clinical data and communicate it clearly across diverse audiences.
• Excellent communication and collaboration skills.
• Highly organized, proactive, and team-oriented.
• Willingness to travel internationally and stay current with advances in the field.
  

Your career journey with us includes:

• A position in a fascinating healthcare growth domain, at the cutting edge of technology.
• A competitive compensation package
• Remote work with occasional meetings. Everyone in the company speaks fluent English and the company is very experienced in coordinating a regionally distributed team, using an agile workflow.
• Endless learning opportunities while transferring new technologies from academics to clinical practice all over the world.

Saphetor is proud to be an Equal Opportunities Employer. We provide equal employment opportunities to all qualified applicants and our employees, regardless of race, color, religion, national origin, age, sex, medical condition or disability, sexual orientation, gender expression, or marital status.