Product Specialist

Lucy Electric; Araucária; Presencial; BRL 60.000 - 100.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Product Specialist to become a key expert in their product offerings. This role involves working closely with sales teams and customers to provide technical support, drive product awareness, and foster growth in various markets. The ideal candidate will possess a strong technical aptitude, excellent communication skills, and a customer-focused mindset. If you're passionate about building relationships and have a background in engineering, this opportunity is perfect for you to make a significant impact in a dynamic environment.

Qualificações

• 7+ years of experience in technical product and marketing support.
• Experience with medium voltage switchgear applications.

Responsabilidades

• Provide technical expertise and support for sales efforts.
• Engage with customers to understand their requirements.

Conhecimentos

Technical Product Support

Customer Engagement

Market Analysis

Communication Skills

Analytical Skills

Formação académica

Bachelor's degree in Engineering

Ferramentas

Medium Voltage Switchgear

Electrical Engineering Standards

Descrição da oferta de emprego

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Araucária, Brazil

Job Reference No:

4001

Job Purpose

As a Product Specialist your primary purpose is to serve as a subject matter expert on our product offerings. You will work closely with sales teams, customers, and internal stakeholders to provide technical expertise, support sales efforts, and drive product awareness and growth in the market.

Internal Job Title: Product Specialist

Business: Lucy Equipamentos Elétricos LTDA

Location: Araucária, Brazil

Job Reference No: 4001

Job Purpose

As a Product Specialist your primary purpose is to serve as a subject matter expert on our product offerings. You will work closely with sales teams, customers, and internal stakeholders to provide technical expertise, support sales efforts, and drive product awareness and growth in the market.

Job Context

Operating within the Sales Department, the Product Specialist collaborates with technical sales, engineers and marketing to promote and sell our products to customers in various industries, including utilities, industrial, and commercial sectors.

Job Dimensions

Reports to: Sales Director

Collaborates with: Sales, Engineers, Marketing and Customers.

Key Accountabilities

• *Product Knowledge:*
• Develop and maintain in-depth knowledge of our products, including features, specifications, applications and nationalization.
• Stay informed about industry trends, competitor products, and market dynamics related to our productrs.
• Troubleshoot and provide solutions to customers in coordination with factory, R&D and or product Group to solve issues and in some cases promote support of design changes
• *Sales Support:*
• Provide technical support to sales teams, assisting with customer inquiries, product demonstrations, and presentations.
• Collaborate with sales representatives to identify customer needs and recommend appropriate product solutions.
• Perform and support technical activities and related analyses associated for Lucy Electric bidding team at quote stage
• *Customer Engagement:*
• Engage directly with customers to understand their requirements, provide product recommendations, and address technical inquiries.
• Build strong relationships with key customers and serve as a trusted advisor on our solutions.
• *Product Training:*
• Develop and deliver product training sessions for sales teams, distributors, and customers to enhance product knowledge and sales capabilities with complex technical subjects to groups of technicians or engineers, tailoring the talk to the level of the audience
• Create training materials, presentations, and technical documentation as needed.
• *Market Analysis:*
• Conduct market research and analysis to identify opportunities for product expansion and growth.
• Monitor competitor products and market trends, providing insights and recommendations to inform product development and marketing strategies.
• *Collaboration:*
• Work closely with cross-functional teams, including engineering, marketing, and operations, to support product development initiatives, new product launches, and promotional campaigns.
• Provide feedback from customers and sales teams to inform product roadmap and development priorities.
• Develop sales collateral, product datasheets, and technical documentation to support sales and marketing efforts.
  
  

Qualifications, Experience & Skills

• Bachelor's degree in Engineering, (Electrical Engineering, Power system preferred) is required with minimum 7 years of experience in technical product and marketing support
• Must have medium voltage switchgear applications experience with equipment operation/maintenance and some knowledge in protection & automation at major Brands such as SEL, Siemens, ABB and GE products, applications, and industry standards.
• Strong technical aptitude and ability to understand complex technical concepts and specifications.
  
  

Behavioural Competencies

• Excellent communication and presentation skills, with the ability to effectively communicate technical information to diverse audiences.
• Customer-focused mindset with a passion for building and maintaining strong customer relationships.
• Analytical skills and ability to conduct market research and analysis to identify opportunities and inform strategic decisions.
• Team player with strong collaboration skills, able to work effectively in a cross-functional environment.
  
  

About Us:

Lucy Group Ltd is the parent company of all Lucy Group companies. Since its origins in Oxford, UK, over 200 years ago, the Group has grown and diversified. The Group’s businesses help to advance the transition to a carbon-free world with infrastructure that enables renewable energy, electric vehicles, smart city management and sustainable living. Today we employ in excess of 1,600 people worldwide, with operations in the UK, Saudi Arabia, UAE, India, South Africa, Brazil, Thailand, Malaysia, India and East Africa.

Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium- and low-voltage switchgear for utility, industrial and commercial applications. Key products include Ring Main Units and package substations.

Does this sound interesting? We would love to hear from you. Our application process in quick and easy. Apply today!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Appliances, Electrical, and Electronics Manufacturing

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