Product Manager - Supplements (Remote from Latin America)
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We are seeking a Product Manager for one of our clients, working remotely from Latin America. The role involves taking ownership of improving supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that offerings exceed customer expectations.
Key Responsibilities:
- Customer Feedback & Insights: Gather, analyze, and act on customer feedback through surveys, reviews, and direct calls.
- Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.
- Market & Competitor Research: Conduct in-depth research to understand industry trends and benchmark against competitors.
- Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.
- Data-Driven Decision Making: Use data analytics to measure the success of product improvements and iterate accordingly.
- Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.
- Customer Experience Enhancement: Develop strategies to improve unboxing, branding, and overall product experience.
Requirements:
Who you are:
Proactive, strategic, and capable of driving product innovation through customer insights.
Must-Have Qualifications:
- 3+ years of experience in product management within the supplements or health & wellness industry.
- Proven experience in improving product taste, formulation, and packaging.
- Strong understanding of customer behavior, survey methodologies, and product testing.
- Ability to work in a fast-paced environment and manage multiple priorities.
- Experience working remotely.
- Strong project management skills with the ability to lead cross-functional teams.
- Excellent written and verbal communication skills.
- Exceptional analytical skills and proficiency in data analysis tools (Excel, Google Analytics, or similar).
Nice-to-Have Qualifications:
- Experience with e-commerce platforms (Shopify, Amazon, or similar).
- Knowledge of packaging design trends and sustainable materials.
- Familiarity with A/B testing and UX research.
- Hands-on experience as a Product Designer.
Benefits:
- Flexible, part-time, or hourly work—ideal for experienced professionals seeking project-based engagement.
- Opportunity to shape innovative products in a growing e-commerce company.
- Work directly with leadership to make an immediate impact.
- Fast-paced, dynamic environment where contributions are valued.
- Fully remote role with overlapping hours with Central European time zone.
Additional Details:
- Seniority level: Mid-Senior level
- Employment type: Part-time
- Job function: Product Management
- Industries: Non-profit Organizations and Primary and Secondary Education