Process Management Analyst - Logistics Performance, Hub Operations BR

Amazon; São Paulo; Presencial; BRL 30.000 - 70.000; Tempo integral

Resumo da oferta

Uma empresa inovadora está em busca de um Analista de Gestão de Processos Logísticos para integrar sua equipe. Este papel é fundamental para a expansão da rede Amazon Hub no Brasil, enfrentando desafios logísticos de última milha. O candidato ideal deve ter uma paixão por resolver problemas complexos e ser capaz de prosperar em um ambiente dinâmico. Com um foco em métricas de entrega e eficiência da rede, você terá a oportunidade de impactar diretamente a experiência do cliente. Se você é motivado por desafios e deseja contribuir para um ambiente inclusivo e colaborativo, esta é a oportunidade perfeita para você.

Qualificações

• Experiência anterior em análise de dados ou função semelhante.
• Proficiência em SQL para consultas e manipulação de dados complexos.

Responsabilidades

• Analisar e relatar métricas de entrega do Hub e KPIs da cadeia de suprimentos.
• Gerenciar dados em sistemas da Amazon e automatizar processos.

Conhecimentos

Análise de Dados

Resolução de Problemas

Comunicação Técnica

Gestão de Projetos

Formação académica

Bacharelado em Ciência da Computação

Bacharelado em Estatística

Bacharelado em Matemática

Bacharelado em Engenharia

Ferramentas

SQL

Tableau

Power BI

Mercury

QLDB

Admiral

Salesforce

Descrição da oferta de emprego

The goal of Amazon Logistics is to build a world class last mile operation. Amazon aims to exceed the expectations of our customers by ensuring that their orders are delivered quickly, accurately, and in the most cost-effective way possible. Brazil Amazon Logistics (AMZL) is in an exciting phase of building a large-scale logistics network, addressing the toughest last-mile challenges.

We are looking for creative contributors with a passion for high complex challenges, a knack for problem solving, and the ability to thrive in a fast-paced environment. Amazon Logistics is looking for a Logistics Process Management Analyst to be a part of the team that drives the expansion of the Amazon Hub network across the country.

The Amazon Hub structure is an AMZL hybrid operation that uses partner small companies to carry out AMZL's urban logistics in high-risk, low-density and remote areas, through the use of AMZL's main technologies and processes, aiming for the best service in the category to our customers in Brazil.

Key Job Responsibilities

1. Analyze and report on Hub Delivery metrics, supply chain KPIs, and network expansion progress
2. Deep dive into complex operational challenges using quality methodologies
3. Manage data across Amazon systems (Mercury, QLDB, Admiral, Salesforce) and automate processes
4. Implement and track action plans (MAPs) for operational improvements
5. Provide cross-functional support with situational leadership, partnering with field teams and senior leadership
6. Conduct supply chain analytics to optimize route planning, package flow, and network efficiency

Minimum Requirements

1. Bachelor's degree in Computer Science, Statistics, Mathematics, Engineering or related field
2. Previous experience in data analysis or similar role
3. Proficiency in SQL for complex data querying and manipulation
4. Experience with data visualization tools (e.g., Tableau, Power BI)
5. Advanced English
6. Ability to communicate technical insights to non-technical audiences
7. Experience with end-to-end project management

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