Company Overview
Housecall Pro helps home service professionals streamline every aspect of their business. With tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best‑in‑class service. Founded in 2013, Housecall Pro supports more than 50,000 businesses and employs over 2,000 teammates worldwide.
Benefits
- Paid holidays and flexible, take‑it‑as‑you‑need‑it scheduled time off
- A culture built on innovation that values big ideas, no matter where they come from
- A MacBook set up and ready from day one, plus a $500 stipend to design your ideal workspace
- Equity in a rapidly growing startup backed by top‑tier VCs
Role Overview
As a Platform Engineer Lead II you lead the evolution of our internal developer platform with a strong focus on Developer Experience (DevEx). You operate at the intersection of infrastructure, automation, and software engineering, building scalable platform capabilities that reduce friction and accelerate engineering velocity across the organization.
Responsibilities
- Architect and evolve an internal developer platform that standardizes workflows, infrastructure patterns, and deployment processes
- Build self‑service capabilities that enable engineers to provision infrastructure, deploy services, and manage environments with minimal friction
- Design and improve CI/CD systems to increase reliability, reduce cycle time, and enhance deployment confidence
- Create reusable infrastructure modules and platform abstractions that reduce duplication and improve consistency across teams
- Define and track developer productivity metrics, identifying opportunities to reduce bottlenecks and operational toil
- Partner with Infrastructure and Security teams to embed secure‑by‑default patterns and Identity and Access Management (IAM) best practices into platform tooling
- Improve local development environments and testing workflows to streamline onboarding and day‑to‑day engineering tasks
- Strengthen observability and feedback loops to give engineers actionable insight into system health and performance
- Lead cross‑functional platform initiatives that improve engineering velocity and system reliability
- Mentor engineers and influence best practices across the organization through technical leadership and documentation
Qualifications
- 8+ years of experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or Software Engineering
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent work experience
- Strong experience building and operating systems in cloud environments (i.e., AWS)
- Deep familiarity with CI/CD systems, containerization, and cloud‑native architectures
- Experience building internal developer tooling, self‑service infrastructure, or platform abstractions
- Proficiency with Infrastructure as Code tools (i.e., Terraform) and automation frameworks
- Strong understanding of distributed systems, observability, and operational reliability
- Experience integrating security and IAM considerations into platform design
- Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
- Demonstrated ability to influence architectural decisions across multiple teams without direct authority
Additional Qualities
- Product mindset applied to internal platform capabilities
- Passion for reducing cognitive load and improving developer happiness
- Strong systems‑thinking and ability to simplify complex workflows
- Ability to influence senior engineers and engineering leaders
- Data‑driven approach to measuring and improving developer productivity
Compensation
Our compensation range for this role begins at $7500 USD per month.
EEO Statement
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment. We are an equal‑opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.