Pessoa Auxiliar de Processos Operacionais

FedEx Group; Betim; Presencial; BRL 20.000 - 80.000; Tempo integral

Resumo da oferta

Uma empresa de logística de renome mundial busca um Assistente Operacional para apoiar processos de carregamento e descarregamento, além de atualizar relatórios e gerenciar atividades administrativas. O candidato ideal deve ter diploma de ensino médio, proficiência em inglês e habilidades de comunicação. Esta posição oferece uma excelente oportunidade para iniciar uma carreira em um ambiente de trabalho respeitado e inovador.

Qualificações

• Diploma de ensino médio ou equivalente exigido.
• Proficiência em inglês necessária.
• Experiência de 0 a 1 ano em atividades administrativas.

Responsabilidades

• Apoiar e agendar processos de carregamento/descarregamento.
• Atualizar relatórios de armazém e entrega.
• Gerenciar atividades de risco internas e externas.

Conhecimentos

Habilidades de entrada de dados

Habilidades gerais de escritório

Boas relações humanas

Habilidades de comunicação

Atitude dinâmica e criativa

Habilidades organizacionais

Compreensão básica de atendimento ao cliente

Formação académica

Diploma de ensino médio ou equivalente

Proficiência em inglês

Descrição da oferta de emprego

Under close guidance, the employee will complete the following activities:

1. Support and schedule loading/unloading processes for trucks and other vehicles.
2. Release vehicles for pick-up and delivery.
3. Monitor and participate in organizing the work environment.
4. Update warehouse, pick-up, and delivery reports; enter/update information in internal transport systems.
5. Participate in dedicated operations and monitor the performance of specific customers.
6. Execute activities related to issue pre-alerts, perform administrative activities, generate reports, and collect operational data to support KPI updates.
7. Manage indoor and outdoor risk activities and communicate pending issues to Security.
8. Answer phones, transfer calls, and take messages as required.
9. Prepare paperwork for outbound packages (airway bills, P.O. Box, and address).
10. Assist customers by answering questions about basic service features.
11. Perform other duties as assigned.

Education:

High school diploma or equivalent. Proficiency in English. Valid driver's license and a good driving record.

Experience:

None to one (0-1) year of clerical experience.

Skills:

• Data entry and general office skills.
• Good human relations and communication skills.
• Clear and articulate speaking voice.
• Dynamic and creative attitude.
• Organizational skills.
• Basic customer service understanding.

FedEx is widely acknowledged as a world-class company. We are proud to be recognized as a great place to work, a technology innovator, and one of the world’s most admired and respected companies.

Our recent awards include:

• 2020 Fortune’s World’s Most Admired Companies (14th)
• 2019 Fortune’s Best Places to Work (15th)
• 2019 Forbes’s “Best Employers for Diversity”
• 2020 FedEx LAC in GPTW’s Best Workplaces in Latin America Ranking (24th)
• 2021 FedEx Mexico in GPTW Ranking for 18 consecutive years
• 2020 FedEx Mexico received CEMEFI Certification for 13th consecutive year, endorsing social responsibility
• 2021 FedEx Chile re-certified with Giro Limpio for energy efficiency and sustainability
• 2019 FedEx Uruguay recognized among the top five companies to work for by GPTW.