Pessoa Assistente de Processos Operacionais

FedEx Group; Região Geográfica Intermediária de Ipatinga; Presencial; BRL 25.000 - 45.000; Tempo integral

Resumo da oferta

An established industry player is seeking a dedicated individual to manage cargo operations and support organizational processes. This role involves overseeing the receipt, release, and shipment of cargo while ensuring operational efficiency. Candidates should possess strong interpersonal and communication skills, as well as proficiency in Microsoft Office, particularly Excel. The position requires attention to detail and the ability to work collaboratively with operational teams. If you are dynamic, creative, and eager to contribute to a fast-paced environment, this opportunity is perfect for you.

Qualificações

• Proficiency in English and valid driver's license required.
• One year of clerical experience needed.

Responsabilidades

• Manage receipt, release, and shipment of cargo efficiently.
• Support operational processes and performance indicators.

Conhecimentos

Data entry

General office skills

Interpersonal skills

Communication skills

Attention to Detail

Microsoft Office

Excel

Planning & Organizing Skills

Problem Solving Skills

Customer service

Formação académica

High school diploma/equivalent

Ferramentas

Microsoft Office

Excel

Descrição da oferta de emprego

General job description
• Receipt, release and shipment of cargo;
• Provide support in the definition, review, implementation and improvement of organizational processes, operational flows and performance indicators of the sector;
• Issuing reports of loads in the warehouse and en route of vendors drivers with daily accountability of the operational activities and routines of the sector;
• Support in coordination of operational teams activities (Handlers);
• Monitoring Vendors Drivers activities;
• Control and handling of pending issues and returns;
• Monitoring of indicators and accountability to management and external customers, when necessary prepare material and presentations, including participation in meetings with customers;
• May be required to perform other duties as assigned.

Education:
• High school diploma/equivalent. Proficiency in English;
• Valid Drivers License and good driving record.

Experience: One (1) year clerical experience.

Skills:
• Data entry, and/or general office skills;
• Good human relations, interpersonal, and communication skills;
• Clear and articulate speaking voice;
• Accuracy & Attention to Detail;
• Good Microsoft Office & PC Skills in particular Excel;
• Good Planning & Organizing Skills;
• Good Problem Solving Skills;
• Basic notions of monitoring and analysis of indicators and customer service;
• Dynamic and creative.