Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Responsibilities
- Generates internal operational reports and/or according to customer requests.
- Follow operational indicators (SLA's and KPI's) and gives suggestions to improve productivity.
- Follow up operations related to collection, delivery and transfer.
- Support the coordination of activities of receipt, storage, validate process, separation and shipment of packages.
- Follow activities related to risk management and communicate pending matters to the Security sector.
- Coordinate storage and cleaning of the warehouse.
- Provide and monitor the dispatch of all documentation and pre-alerts, follow deadlines achievement, plan and arrange shipments according to the network and support the coordination of administrative activities in the sector.
- Execute inventory of goods and packages.
- Participate in the planning, preparation and execution of the inventory cycle.
- Update information in systems, such as ERP and WMS.
- Train the Handlers in operational activities.
- May be required to perform other duties as assigned.
Minimum Requirements
Minimum Education: High School Diploma
Minimum Experience: 1 Year in Clerical Position
Minimum Required Skills
- Good interpersonal relationship.
- Intermediate Excel.
- Great verbal and written communication skills, organization, dynamic, creative and proactive.
- Ability to work with goals and deadlines.
- Knowledge of inventory routines.
- Accuracy & Attention to Detail.
- Microsoft Office & PC Skills.
- Planning & Organizing Skills.
- Interpersonal Skills.
- Problem Solving Skills.