People Solutions Change Partner

Concentrix - CA; Brasil; Híbrido; BRL 200.000 - 250.000; Tempo integral

Resumo da oferta

A leading customer experience firm is seeking a People Solutions Change Partner to lead change and transformation initiatives across their organization. The role involves creating project plans, ensuring stakeholder engagement, and providing guidance on compliance and employee engagement. Candidates should have at least 2 years of experience in complex change projects and excellent communication skills.

Qualificações

• At least 2 years’ experience of leading large scale, complex change projects.
• Demonstrated ability to comprehend, analyse, and interpret business operations.
• Excellent collaborator with understanding of HR's commercial impacts.

Responsabilidades

• Responsible for all change programs and stakeholder engagement.
• Develop and implement change management strategies.
• Monitor progress with change initiatives and evaluate effectiveness.

Conhecimentos

Change management

Stakeholder communication

Project management

Employee engagement

Microsoft Office

Formação académica

CIPD qualification or Employment law qualification

Descrição da oferta de emprego

Job Title: People Solutions Change Partner

Job Description

People Solutions Group Business Partner - Change & Transformation Partner is a pivotal role and will lead and manage all change and transformation work in UK and Ireland, to ensure smooth and compliant transitions for employees and alignment with Concentrix business goals. They will lead and be responsible for all people related change management, including TUPE transfers, bid management, client engagement, reorganisations, as well as any M&A work.

What you’ll be doing

• Responsible for all change programs, creating and owning project plans, engaging with all relevant stakeholders and clients, ensuring transparent and clear communication to all parties.
• Develop and implement change management strategies to ensure employee engagement and minimise resistance.
• Work closely with the leadership teams, both within the business and within the greater PS organization, to ensure a smooth delivery of all change, its effectiveness, reducing employee and business impact.
• People Solutions owner for all bids, this will include creating material, writing responses, working with Sales and Client Success to build the right solution as well as informing the business to any potential risks and how to manage these.
• Providing expert guidance on ER matters, particularly those relating to redundancy, TUPE transfers, consultation and case management. Ensuring compliance to all relevant legislation, as well as company policies and procedures.
• Own union and/or client engagement and management, where appropriate during TUPE transfer processes.
• Influencing and communicating with stakeholders on decisions and their impact, ensuring there is an understanding of legislation while remaining commercially aware.
• Design and implement communication and engagement plans to support the changes within currently business and impacted groups.
• Collaborate with and engage wider People Solutions function on change activity where necessary; such as Total Reward, Payroll, Talent and Learning & Development and how they can support or impact the ongoing projects.
• Partner with People Solutions team in UK and Ireland, to engage them where required in change activity or to provide adhoc support in other areas of People Solutions.
• Monitor progress with change initiatives, and evaluate their effectiveness, adjusting as necessary.
• This role may require some travel across UK on a short term and infrequent basis.

Candidate Profile

• At least 2 years’ experience of leading large scale, complex change projects, including TUPE transfers and bid work.
• Demonstrated ability to comprehend, analyse, and interpret.
• Solid understanding of the organization's business operations and industry. Demonstrated business acumen.
• Demonstrated ability to foster customer service disposition and sense of professionalism for self and team.
• Excellent attention to detail.
• Demonstrated ability to take initiative and ownership with focus on continuous improvement.
• Excellent collaborator, with a keen understanding of commercial impacts of HR on business.
• Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates.
• Advanced Microsoft Office skills.
• CIPD qualification or Employment law qualification is desirable.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

UK, Work at Home, GB

Language Requirements:

Time Type:

Full time

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