Operations Training Partner (Boston)

Shake Shack; Brasil; Teletrabalho; BRL 487.000 - 704.000; Tempo integral

Resumo da oferta

A leading hospitality company in Brazil is seeking a Training Manager to oversee team member training and operations. The ideal candidate will have extensive experience in training and leadership within the hospitality industry. Responsibilities include developing trainers and providing feedback on training initiatives. This role offers competitive compensation and growth opportunities within the organization.

Serviços

Weekly pay and performance bonuses

Medical, dental, and vision insurance

Development and growth opportunities

Qualificações

• 3-5 years of work experience in a relevant field.
• 1-3 years of supervisory experience.
• 1+ years facilitating training in a multi-unit hospitality environment.

Responsabilidades

• Oversee execution of training within an assigned territory.
• Provide feedback on training materials.
• Develop trainers for self-sufficiency in growth.

Conhecimentos

Training facilitation

Leadership abilities

Operational excellence

Feedback provision

Formação académica

Associate's Degree or related work experience

Descrição da oferta de emprego

Employer Industry: Hospitality

Why consider this job opportunity

• Salary up to $129,888
• Weekly pay and performance bonuses
• Medical, dental, and vision insurance
• Flexible spending and dependent care accounts
• Development and growth opportunities within the organization
• Access to employee assistance programs from Day 1

What to Expect (Job Responsibilities)

• Oversee the execution of Team Member and Manager training within an assigned territory
• Provide feedback on Team Member and Manager training materials
• Facilitate training for New Shack Openings (NSOs) and execute quarterly focus training
• Develop trainers to ensure area self-sufficiency for growth
• Document Shack visits and provide feedback on training and operations to Area Directors and Management Teams

What is Required (Qualifications)

• Associate’s Degree or related work experience
• 3-5 years of work experience in a relevant field
• 1-3 years of supervisory experience
• 1+ years of experience facilitating training in a multi-unit hospitality environment
• 2+ years of management experience in the hospitality industry

How to Stand Out (Preferred Qualifications)

• Strong knowledge of company standards and processes
• Passion for operations and people development
• Ability to lead a field-based team
• Demonstrates ability to train and enforce standard operating procedures (SOPs)
• Ability to provide constructive feedback to direct reports and leadership

#HospitalityJobs #TrainingAndDevelopment #CareerGrowth #EmployeeBenefits #LeadershipOpportunity

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