Operations Specialist, Ops External Fulfillment

Amazon; São Paulo; Presencial; BRL 80.000 - 100.000; Tempo integral

Resumo da oferta

A leading company is seeking an Operations Specialist to enhance seller operations through data-informed decisions. The role requires strong analytical skills, data proficiency, and effective stakeholder communication. The ideal candidate will possess a Bachelor's degree and experience with SQL and Excel, driving operational excellence in a fast-paced environment.

Qualificações

• Strong analytical skills and data proficiency required.
• Experience with SQL and advanced Excel is essential.
• Intermediate English proficiency is needed.

Responsabilidades

• Create and manage enforcement mechanisms to improve Seller Experience.
• Monitor operations and suggest process improvements.
• Track operational metrics and dive deep into root causes.

Conhecimentos

Analytical Skills

Data Proficiency

Attention to Detail

Stakeholder Communication

Adaptability

Formação académica

Bachelor's degree

Bachelor's degree in Engineering or Business

Ferramentas

SQL

Excel

Python

Power BI

R

Descrição da oferta de emprego

Operations Specialist, Ops External Fulfillment

The Operations Specialist plays a crucial role in driving data-informed decisions to optimize seller operations. This position requires:

Strong analytical skills: The ability to interpret complex data trends and translate them into actionable insights.

Data proficiency: Experience with SQL for querying Amazon's data clusters and extracting relevant information.

Daily operations support: Monitoring key metrics, managing stakeholders both internally and externally, and implementing new processes to enhance efficiency.

Ownership mentality: A proactive approach to identifying and solving problems, with a willingness to take responsibility for outcomes.

Pattern recognition: Keen ability to identify trends, anomalies, and potential disruptions in data sets.
Attention to detail: Capacity to foresee potential implications of findings.

Process improvement: Continuously evaluating and enhancing operational procedures to drive seller success.

Stakeholder communication: Verbal and written skills to effectively convey insights and recommendations to various audiences.

Adaptability: Flexibility to work in a fast-paced environment and adjust strategies based on evolving data and market conditions.

The ideal candidate will combine technical expertise with a customer-centric mindset, driving operational excellence and contributing to the overall success of Amazon's seller ecosystem.
Roles and Responsibilities:

Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;

Speaking and writing skills to effectively and objectively translate complex information;

Anticipate implications based on current data and trends and take necessary actions;

Serve as a link between internal and external stakeholders, keeping in mind objectives, limitations, compliance, and information privacy;
Dive deep into the root causes of operational problems;

Track operational metrics.

Key job responsibilities
Create, monitor and manage enforcement mechanisms to improve Seller Experience;
Monitor operations, suggest and implement process improvements;
Great speaking and writing skills to effectively and objectively translate complex information;
Anticipate implications based on current data and trends and take necessary actions;
Dive deep into the root causes of operational problems;
Track operational metrics;

BASIC QUALIFICATIONS

- Bachelor's degree;
- Experience with advanced Excel;
- Experience with basic SQL;
- Intermediate English.

PREFERRED QUALIFICATIONS

- Bachelor's degree in Engineer or Business related;
- Experience with Python and develop dashboards in Power BI
- Experience with R;
- Experience with PBI.

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