Operations Coordinator - Pharmacovigilance

Iqvia; São Paulo; On-site; BRL 52,000 - 72,000; Full time

Job summary

IQVIA is seeking an Administrative Support professional to manage Lifecycle Safety data processing, case file maintenance, and project coordination.

Responsibilities include tracking adverse events, assisting with databases, reporting, and coordinating team meetings. Strong English and MS Office skills are required. Bachelor’s degree in life sciences or equivalent experience is expected.

Qualifications

• Education: Bachelor's degree in a life science field (e.g., biology, pharmacy, nursing) or equivalent experience.
• Fluent in local language and advanced English proficiency.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Responsibilities

• Assist in processing of Lifecycle Safety data by collecting and tracking incoming Adverse Events, distributing event information to appropriate project personnel in the workflow for continued processing.
• May assist with project workflow including database entry, and generation of Lifecycle Safety data reports, assisting with deadline quality measurements, as directed by operations team member or manager.
• Assist with administrative team support e.g. creation and maintenance of project files, systems access requests.
• Creating, maintaining and track case folders, filing, retrieving and distribution of case folders to operations team members, assisting in maintenance of document control storage and relevant applications/systems as directed.
• Creating project tracking spreadsheets and associated tracking entry specifications
• Assisting operations team member in assessing database setup needs
• Oversee and co-ordinate administrative support by coordinating team/department/customer/project oversight group meetings
• Provide administrative support where required. Identify and record process or quality problems and bring them to the attention of a senior team member.
• Participate in continuous improvement of all departmental processes and procedures by identifying and implementing efficiencies in workflow and/or case processing.

Skills

English proficiency

Education

Bachelor's degree in life sciences

Tools

Microsoft Office

Job description

Mexico City, Mexico

São Paulo, Brazil

Full time

R1573538

Job Overview

Manage the administrative support across all Lifecycle Safety service lines to the SO and LSM functions as appropriate. Provide support to junior administrative team members.

Essential Functions

• Assist in processing of Lifecycle Safety data by collecting and tracking incoming Adverse Events (AE)/, distributing event information to appropriate project personnel in the workflow for continued processing

• May assist with project workflow including database entry, and generation of Lifecycle Safety data reports, assisting with deadline quality measurements, as directed by operations team member or manager

• Assist with administrative team support e.g. creation and maintenance of project files, systems access requests.

• Creating, maintaining and track case folders, filing, retrieving and distribution of case folders to operations team members, assisting in maintenance of document control storage and relevant applications/systems as directed.

• Creating project tracking spreadsheets and associated tracking entry specifications

• Assisting operations team member in assessing database setup needs

• Escalating any system/equipment problem

• Oversee and co-ordinate administrative support by coordinating team/department/customer/project oversight group meetings

• Provide administrative support where required. Identify and record process or quality problems and bring them to the attention of a senior team member.

• Participate in continuous improvement of all departmental processes and procedures by identifying and implementing efficiencies in workflow and/or case processing.

• Perform other duties as assigned, e.g. Case Reconciliation activities

Qualifications

• Education: Bachelor's degree in a life science field (e.g., biology, pharmacy, nursing) or equivalent experience.

• Fluent in local language and advanced English proficiency.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.

To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.

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