Online Chatting Specialist for Content Creators

Chat Xcel; Buenos Aires; Teletrabalho; BRL 80.000 - 120.000; Tempo integral

Resumo da oferta

Join a leading company as an Online Chatting Specialist, where you'll represent high-profile content creators by engaging with their audiences. This remote position offers a competitive base pay plus commission for upselling digital products, allowing you to work flexibly while making a meaningful impact on customer engagement.

Serviços

Flexible scheduling options

Opportunities for advancement

Access to ongoing training

Qualificações

• Proven experience in customer support, sales, or chat moderation.
• Exceptional written communication skills across multiple chat sessions.
• High emotional intelligence and a passion for customer engagement.

Responsabilidades

• Engage with fans on behalf of content creators through online chat platforms.
• Identify opportunities for upselling premium content and subscriptions.
• Respond promptly to inquiries and resolve issues.

Conhecimentos

Customer support

Sales

Chat moderation

Emotional intelligence

Upselling

Written communication

Ferramentas

CRM tools

Online chat software

Descrição da oferta de emprego

Online Chatting Specialist for Content Creators

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This range is provided by Chat Xcel. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$2.00/hr - $10.00/hr

Overview

We are seeking an elite Online Chatting Specialist to represent high-profile content creators by engaging with their audiences through real-time online chat. The ideal candidate is emotionally intelligent, excels at building rapport, and is skilled at upselling digital products and services. This is a remote position offering a competitive fixed rate plus commission.

Key Responsibilities

• Engage with fans and followers on behalf of content creators via online chat platforms, ensuring a positive, personalized experience.
• Identify opportunities to upsell premium content, subscriptions, and exclusive offers in a natural, customer-focused manner.
• Respond promptly to inquiries, resolve issues, and provide accurate information about products and services.
• Maintain detailed records of conversations and transactions in CRM systems.
• Collaborate with team members to optimize chat strategies and share best practices.
• Uphold the highest standards of professionalism and confidentiality at all times.

Ideal Candidate Profile

• Proven experience in customer support, sales, or chat moderation, preferably within the BPO sector.
• Exceptional written communication skills and the ability to multitask across multiple chat sessions.
• High emotional intelligence and a genuine passion for customer engagement and satisfaction.
• Demonstrated ability to identify customer needs and offer tailored solutions that drive revenue.
• Track record of meeting or exceeding sales targets in a fast-paced environment.
• Familiarity with CRM tools and online chat software.
• Ability to work independently and as part of a remote team.

Compensation

• Fixed base rate plus commission on upsells and conversions.
• Opportunities for advancement and performance-based bonuses.

Why Join Us?

• Work remotely with flexible scheduling options.
• Represent high-profile content creators and help grow their online communities.
• Be part of a dynamic, supportive team that values innovation and results.
• Access to ongoing training and professional development.

How to Apply

If you are a motivated customer support or sales professional with a passion for online engagement and upselling, we want to hear from you. Please submit your resume and a brief cover letter highlighting your relevant experience.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Marketing, Public Relations, and Writing/Editing

Industries

• Professional Services