Onboarding Specialist (Revenue Management Tech)

buscojobs Brasil; Região Geográfica Intermediária de Aracaju; Teletrabalho; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An innovative company is seeking dynamic individuals to join their expanding team in the EMEA region. This role focuses on guiding clients through onboarding, providing tailored training, and ensuring a smooth transition to customer success. You will collaborate closely with sales to refine the product based on client needs and analyze performance to offer strategic recommendations. With a strong emphasis on trust and a supportive work culture, this position offers opportunities for career growth and development in a fully remote environment. If you are passionate about helping clients succeed and thrive in the hospitality industry, this is the perfect opportunity for you.

Serviços

Ongoing training and development opportunities

Supportive and collaborative work environment

Opportunities for career growth

Qualificações

• 1–3 years of experience in SaaS or Hospitality, ideally in Revenue Management.
• Strong aptitude for data analysis and providing actionable insights.

Responsabilidades

• Guide clients through the onboarding process and ensure a seamless transition.
• Conduct tailored training sessions to meet client-specific needs.

Conhecimentos

Analytical Skills

Communication Skills

Client-Centric Mindset

Organized and Proactive

Tech-Savvy

Formação académica

Bachelor's Degree

Ferramentas

CRM tools

Property Management Systems (PMS)

Channel Managers

Descrição da oferta de emprego

Pricepoint is a Canadian startup that provides AI-based price optimization for hotels and hostels. In brief, our technology does one thing and one thing only, it answers the question of at what price should the hotel sell the rooms to maximize revenues. It does it in real-time and 24 / 7 and it improves hotels’ revenues on average by 19%. While we are a technology company at heart, we strongly identify with the core values of the travel industry. Ultimately, hospitality is about making people smile and we strive to put that principle into action for each member of the Pricepoint team.

We’re currently expanding our EMEA team and we want you to be a part of it. We're looking for ambitious individuals who are eager to learn, determined to succeed, and ready to grow with us.

Who Are We?

We are a small, friendly team that is eager to learn and fight hard to grow. Our goal has never been to pretend that we’re a corporation. However, while we don’t like vertical structures or closed offices, we do expect that each team member will deliver to the best of their abilities not only on their projects but on helping us maintain an open and friendly work environment. “Trust” is the foundation of what we want to build with our clients and our colleagues. If there is trust then there is truth, responsibility, and respect.

What You Will Do

• Guide Clients Through Onboarding : Lead clients through the entire onboarding process, from account setup to go-live.
• Tailored Training Sessions : Conduct training sessions customized to meet client-specific needs.
• Collaboration with Sales : Work closely with the sales team to fine-tune the product based on client requirements.
• Onboarding Timelines : Manage and track onboarding schedules to ensure milestones are met.
• Performance Analysis : Review and analyze client performance to provide strategic recommendations and adjustments.
• Primary Point of Contact : Act as the main contact during the onboarding phase, ensuring a seamless transition to Customer Success.
• Consultancy Services : Run price optimization consultations to maximize client results.
• Technical Expertise : Act as a technical expert for our integrations and partnerships.
• Feedback for Product Development : Collect client feedback and suggestions to inform future product improvements.

You’ll Succeed With

• Experience in SaaS or Hospitality : 1–3 years in a similar role, ideally with a focus on Revenue Management.
• Tech-Savvy : Familiarity with CRM tools, Property Management Systems (PMS), channel managers, and integrations.
• Analytical Skills : Strong aptitude for data analysis, numerical reasoning, and providing actionable insights.
• Communication Skills : Excellent verbal and written communication skills to simplify and explain complex concepts clearly.
• Client-Centric Mindset : A passion for helping hoteliers succeed and achieving their business goals.
• Organized and Proactive : Ability to manage multiple projects, prioritize tasks, and meet deadlines effectively.
• Team-Oriented : Works collaboratively with cross-functional teams to deliver outstanding client outcomes.
• Language Proficiency : Business-level English is required; additional language skills are highly advantageous.

What We Offer

• Fully remote work
• Ongoing training and development opportunities
• A supportive and collaborative work environment
• Opportunities for career growth in a fast-growing company

Apply now :

If you are ready to take on this exciting opportunity and drive business growth with Pricepoint, we want to hear from you! Apply today and let's shape the future of Hospitality together.