Mgr Patient Access - Pre-Visit Services Reg/Ins Team

OU Health; São José de Ribamar; Presencial; BRL 30.000 - 60.000; Tempo integral

Resumo da oferta

An established industry player is seeking a Patient Access Manager to lead the Pre-Visit Services team. This pivotal role involves overseeing daily operations, enhancing patient registration processes, and ensuring exceptional customer service. The ideal candidate will have a strong background in leadership, particularly within patient access, and will be responsible for integrating services with hospital functions while managing staff education and performance. Join this forward-thinking organization and contribute to the enhancement of patient care and operational efficiency in a supportive environment that values your expertise.

Serviços

PTO

401(k)

Medical Plans

Dental Plans

Qualificações

• 3-5 years of leadership experience, including 1 year in Patient Access.
• Bachelor's Degree required.

Responsabilidades

• Oversee daily operations and serve as liaison between Service Center and facility.
• Manage patient registration, staff training, and quality assurance.

Conhecimentos

Organizational Skills

Communication Skills

Leadership

Customer Orientation

Tactical Execution

Financial Management

Formação académica

Bachelor's Degree

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Position Title

Mgr Patient Access - Pre-Visit Services Reg/Ins Team

Department

Admitting

Job Description

General Description:
The Patient Access Manager is responsible for the daily operations of all functions and serves as the liaison between the Service Center and the facility. The manager integrates department services with hospital functions, develops and implements policies, assesses and improves performance, and ensures staff education. They may recommend resources and participate in selecting outside services, promoting the Service Center to meet customer needs.

Essential Responsibilities: Responsibilities include patient registration, QA, staff training, scheduling, handling complaints, ensuring customer service, collaborating with outside agencies, staffing, evaluations, training, supervision, quality review, reporting, budget management, policy development, MPI maintenance, monitoring logs, acting as Director in absence, contributing to A/R goals, staff meetings, system updates, on-call duties, collaboration with departments, staffing qualifications, cost control, mandatory education, safety reporting, and team management.

General Responsibilities: Performs other duties as assigned.

Minimum Qualifications

Education: Bachelor’s Degree required.
Experience: 3-5 years of leadership, with at least 1 year in Patient Access.
Licensure/Certifications/Registrations: None required.

Knowledge, Skills, and Abilities

• Organization: Prioritizes needs and manages resources.
• Communication: Clear and concise.
• Leadership: Guides teams towards goals, sets high standards.
• Customer orientation: Builds trust, exceeds expectations.
• Tactical execution: Manages complex programs.
• Policies & Procedures: Knowledge of organizational policies.
• PC skills: Proficient in Microsoft Office.
• Financial management: Manages budgets effectively.

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OU Health is an equal opportunity employer offering comprehensive benefits including PTO, 401(k), medical and dental plans, and more. Our benefits and compensation packages are designed to meet your needs and provide peace of mind.