Mensageiro

Hilton Worldwide, Inc.; São Paulo; Presencial; BRL 15.000 - 25.000; Tempo integral

Resumo da oferta

Join a leading global hospitality company as a Bell Attendant, where you will be at the forefront of delivering exceptional guest experiences. This role involves greeting guests, managing luggage, and ensuring a welcoming atmosphere. You'll be part of a dynamic team dedicated to maintaining high service standards and creating memorable moments for guests. With a commitment to excellence and a positive attitude, you will thrive in this fast-paced environment. Embrace the opportunity to be part of a renowned brand that values its team members and offers a fulfilling career in the hospitality industry.

Qualificações

• Previous experience as a Bell person is advantageous.
• Experience working within a hotel setting is a plus.

Responsabilidades

• Greet and escort guests to and from their accommodations.
• Retrieve and transport guest luggage efficiently.
• Respond to guest inquiries and requests promptly.

Conhecimentos

Positive attitude

Communication skills

Ability to work flexible hours

Ability to work under pressure

Teamwork

Guest service commitment

Grooming standards

Descrição da oferta de emprego

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet and escort arriving and departing guests to and from their accommodations
• Retrieve and transport guest luggage
• Inspect guest rooms and acquaint guests with these rooms and their features
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Organize and store luggage, as needed, according to guidelines
• Assist in the maintenance, appearance and functionality of equipment

What are we looking for?

Bell Attendants serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Positive attitude and communication skills
• Ability to work flexible hours
• Ability to work under pressure
• Ability to work on own and as part of a team
• Commitment to respond to Guest requests and deliver high levels of service
• Excellent grooming standards

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience as a Bell person
• Previous experience working within a hotel

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Schedule

Schedule

: Full-time

Brand : Hilton Hotels & Resorts

Job

Job

: Guest Services, Operations, and Front Office