Member Services Project Manager

Virgin Pulse; Brasil; Teletrabalho; USD 80.000 - 92.000; Tempo integral

Resumo da oferta

A health technology solutions company in Brazil is seeking a Project Manager to manage complex strategic projects related to member services. The ideal candidate will have a Bachelor's degree, 3+ years of project management experience, and proficiency in project management tools. This role offers a salary between $80,000 and $92,000, along with comprehensive health benefits and opportunities for career advancement.

Serviços

Comprehensive health, dental, vision, and mental health benefits

Eligible for a target bonus of 10%

Opportunity for career advancement

Supportive work environment

Qualificações

• 3+ years of project management experience in product development or contact center operations.
• Proficiency in project management tools required.
• Strong organizational skills and attention to detail necessary.

Responsabilidades

• Manage complex strategic projects related to member services.
• Oversee coordination across various business functions.
• Communicate project statuses and track project effectiveness.

Conhecimentos

Project management tools

Microsoft Office

Organizational skills

Interpersonal skills

Formação académica

Bachelor's degree in a related discipline

Descrição da oferta de emprego

Employer Industry: Health Technology Solutions

Why consider this job opportunity:
- Salary range from $80,000 to $92,000
- Eligible for a target bonus of 10% and additional variable compensation
- Comprehensive health, dental, vision, and mental health benefits
- Opportunity for career advancement and professional development
- Supportive and inclusive work environment that values diversity
- Chance to work on innovative projects that impact health and wellbeing

What to Expect (Job Responsibilities):
- Manage complex strategic projects related to member services and operational excellence
- Oversee coordination of activities and deliverables across various business functions
- Communicate project statuses, identify issues and risks, and track project effectiveness
- Provide operational support for 3rd party integrations and respond to customer inquiries
- Employ best practices and methodologies to ensure successful project execution

What is Required (Qualifications):
- Bachelor's degree or equivalent in a related discipline
- 3+ years of project management experience in product development or contact center operations
- Proficiency in project management tools and excellent knowledge of Microsoft Office
- Strong organizational skills and attention to detail
- Ability to work autonomously and build effective relationships across all levels of leadership

How to Stand Out (Preferred Qualifications):
- Knowledge of contact center operations and wellness program administration
- Familiarity with agile methodology in product development
- Strong analytical and problem-solving skills
- Excellent interpersonal and writing skills
- Ability to prioritize tasks and negotiate with stakeholders

#HealthTechnology #ProjectManagement #CareerOpportunity #DiversityAndInclusion #WellbeingSolutions

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