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A healthcare company in São Paulo is seeking a Medical Operations Growth Manager to optimize internal systems and drive operational efficiency. The ideal candidate will have over 3 years of experience in operations, specifically in healthcare or wellness, and demonstrate strong communication and leadership skills. This hands-on role includes evaluating systems, managing billing relationships, and collaborating on marketing efforts.
Lead day-to-day ops while driving innovation and growth
We’re hiring a Medical Operations Growth Manager to optimize our internal systems, manage external partners, and drive operational efficiency as we scale. This is a hands-on role for someone who thrives on improving processes and supporting growth in a healthcare environment.
Key Responsibilities:
Evaluate and enhance operational systems (billing, patient management, internal workflows)
Lead integrations and automation using GoHighLevel, Office Ally, Monday.com
Manage relationship with billing provider and ensure performance
Create and maintain SOPs for all core functions
Assist in hiring and onboarding of new staff
Collaborate with marketing on ad campaigns and performance tracking
Identify areas for cost-saving and operational improvement
Qualifications:
3+ years in operations, ideally within healthcare, wellness, or startups
Proficient in CRMs, automations, and tools like HubSpot, Salesforce, SQL
Strong communication and leadership skills
Self-starter who’s proactive and resourceful
Experience with team onboarding or process documentation preferred