Materials Handling Technician

Microsoft; Campinas; Presencial; BRL 25.000 - 40.000; Tempo integral

Resumo da oferta

A leading technology company in Campinas, Brazil is seeking a warehouse/supply chain professional. Responsibilities include inventory management, customer service, and logistics coordination with an emphasis on operational excellence. The ideal candidate has a high school diploma and at least 1 year of experience in an IT environment. English proficiency and the ability to travel up to 25% are required.

Qualificações

• 1+ year experience in warehouse/supply chain in an IT environment or related field.
• Business proficiency in English.
• Ability to travel up to 25%.
• Background check requirements including Microsoft Cloud background check.

Responsabilidades

• Maintain focus on understanding impact when completing tickets and IAM tasks.
• Perform destruction of DBDs following SLAs and policies.
• Coordinate deliveries and track inventory.
• Conduct audits and manage material movements.
• Follow procedures for consistent and timely operations.

Conhecimentos

Customer Service

Inventory Management

Logistics Coordination

Operational Excellence

Safety Practices

Formação académica

High School Diploma

Descrição da oferta de emprego

Responsibilities

• Customer Service: Maintain a focus on understanding the impact of work when completing tickets and Inventory and Asset Management (IAM) tasks. Ensure accuracy and compliance with standards and policies. Build strong relationships with customers, manage expectations, and offer solutions considering ongoing company procedures.
• Data Bearing Device (DBD) Destruction: Perform destruction of DBDs following SLAs and policies. Ensure serial number matching and coordinate with third-party vendors as needed.
• Inbound and Outbound Logistics: Coordinate deliveries, document packages, and track inventory. Ensure proper customs documentation and physical inventory management.
• Inventory Management: Maintain accurate data within inventory systems. Conduct audits and manage material movements according to process standards.
• Operational Excellence: Follow procedures to ensure consistent, accurate, and timely operations.
• Procurement: Notify management of stock shortages and escalate issues.
• Safety Practices: Adhere to security and data policies. Participate in hazard analysis and coordinate security measures.
• Tactical Shift Management: Execute tasks independently, escalate issues during high activity, and leverage process knowledge.
• Travel Requirement: Up to 25% travel may be required.
• Warranty Process Management: Initiate warranty claims, process RMA devices, and adhere to SLAs.
• Other: Embody company culture and values.

Qualifications

• High School Diploma and 1+ year experience in warehouse/supply chain in an IT environment or related field, or equivalent experience.
• Business proficiency in English.
• Travel requirement of up to 25%.
• Background check requirements including Microsoft Cloud background check.

Additional preferred qualifications include 2+ years of experience in warehouse/supply chain, operating heavy equipment, or equivalent experience.

Microsoft is an equal opportunity employer. For accommodations, contact the provided form. Applications accepted until August 6th, 2025.