Marketplace Consultant, Strategic Accounts Service

Amazon; São Paulo; Presencial; BRL 80.000 - 110.000; Tempo integral

Resumo da oferta

Join Amazon Brazil's Marketplace Paid Services team, where you'll leverage data to provide strategic consultancy to Selling Partners. This role requires strong analytical skills and e-commerce experience, ensuring partners grow their business effectively. You'll collaborate with cross-functional teams to develop impactful tools and strategies tailored for the Brazilian market.

Qualificações

• Experience in e-commerce or retail sectors.
• Fluent in English (speaking, writing, reading).
• Track record of exceeding sales goals.

Responsabilidades

• Manage a portfolio of Selling Partners by developing strategies and managing communications.
• Produce business recommendations using analytical tools.
• Educate Selling Partners on Amazon’s solutions.

Conhecimentos

Analytical skills

Relationship building

Consultative selling

Formação académica

Professional or military experience

Ferramentas

Microsoft Office

Descrição da oferta de emprego

At Amazon Brazil, we value Diversity, Equity and Inclusion (DEI) in all our job positions. We act intentionally to ensure our internal environment reflects the plurality of the businesses we serve and the customers we support.

In Brazil, we have a Diversity, Equity and Inclusion squad, composed of representatives from various roles and areas. We believe that this agenda benefits from different perspectives and multiple experiences. Our leadership is committed to sharing and acting on our leadership principles, with the goal of ‘Strive to Be Earth's Best Employer’. We recognize that ‘Success and Scale Bring Broad Responsibility’.

Our affinity groups are volunteer-led, built from different businesses, and actively participate in defining our DEI strategies. They serve as ambassadors of this agenda and support new employees from Day 1. Our groups include: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+), and People With Disabilities, with the latter launching in 2022.

Job Description

Are you interested in innovating to deliver a world-class level of service to Amazon’s Selling Partners?

The Amazon Marketplace Paid Services (AMPS) team aims to leverage the full potential of each Amazon Selling Partner. We provide strategic consultancy using a data-driven, collaborative, and customer-focused approach to support our Selling Partners in achieving their goals. Our services cover various aspects of the Amazon Marketplace, including Expansion, Portfolio Optimization, Fulfillment Strategy, Product Presentation, Promotions, Advertising Strategy, and Brand Building. We also assist in solving operational challenges.

Your objective is to support Selling Partners in growing their business and satisfaction by working backwards from their targets and developing a roadmap. You will proactively identify untapped potential, build relationships with key stakeholders, and develop processes, tools, and content for this new service. You will collaborate with cross-functional teams and colleagues globally.

The ideal candidate will influence external stakeholders, possess strong analytical skills, and have experience using data and tools to drive growth, operating comfortably in an ambiguous environment.

Key Responsibilities

• Manage a portfolio of Selling Partners, developing strategies, managing timelines, expectations, and communications.
• Produce business recommendations and insights using analytical tools to interpret customer data.
• Leverage Amazon solutions to meet Selling Partners' objectives.
• Consult Selling Partners on opportunities and potential impacts.
• Guide execution of strategic plans, address ad-hoc questions, and overcome operational challenges.
• Build trust and strong relationships with stakeholders.
• Educate Selling Partners on Amazon’s solutions and news.
• Present performance deep dives and facilitate strategic discussions.
• Own specific subjects within our service organization, such as Branding, Fulfillment by Amazon, Hiring, Tools, Deals, etc., and develop related processes and tools.
• Develop local requirements to adapt standard processes to the needs of Selling Partners in Brazil.

Requirements

• Proficiency in Microsoft Office applications.
• Experience prospecting, qualifying, and cold-calling companies.
• Fluent in English (speaking, writing, reading).
• Professional or military experience.
• Experience in e-commerce or retail sectors.
• Track record of exceeding sales goals.

Our inclusive culture empowers Amazonians to deliver the best results. If you need workplace accommodations during the application or onboarding process, visit this link for more information.